New to LampsPlus.com or LampsPlus.ca? Below are some quick tips to get your started.
If you have immediate questions about our website of products, we are available by phone, email or live chat. Check out the Lamps Plus contact us page for more information. Please note, live chat is only available on LampsPlus.com.
A great place to start is at the Lamps Plus and Lamps Plus.ca home pages. Here you'll find our latest product offers, site features and sales. You can use the menu product categories at the top of the page ("Chandeliers", "Ceiling Lights", "Lamps" and so on) to search for products. You can also use the "Search" box located at the top of every page.
From a menu or search page result, you can browse through a selection of products. Once you find something you are interested in, click on the product image to view the product page.
Each product page has a number of pictures to view and a detailed product description. On most pages you can also use the "Zoom/Full Screen" function below the main image to view a close-up image of the product. Some products have videos that allow you to see the design in action or learn more about a brand. Just click the "Watch Video" link to play any available video.
Refine your online search and view multiple options and combinations within each category by choosing from a variety of filters, including style, finish, color, usage and more.
Look for the "Filter by:" buttons in red midscreen. Click on each drop-down menu to select your preferences, and the page will update with your specified options.
If you want to remove a filter and apply another, simply click on the blue box with an X next to the option you want to replace and repeat the previous step to update your preference.
If coordinating items from the collection you are viewing are available, you will see those options listed on the right-hand side of the individual product page under "Other Options."
You can also view some products in place and try before you buy by clicking on the "View in Room" button and uploading a photo of the space you want to virtually decorate.
Looking for decorating tips and trends? Visit our Shop by Trend, Shop by Room and Blog pages at LampsPlus.com for inspiration! If you are on LampsPlus.ca, you can Shop by Trend or Shop by Room for a curated and easy shopping experience.
If you like an item and would like to purchase it, click the red "Add To Cart" button to place the item in your online shopping cart. If you do not see an "Add To Cart" button it may mean the item is in limited availability or must be special ordered.
If you have questions about what you're seeing on a product page use LampsPlus.com Contact Us page or LampsPlus.ca Contact Us page. You can also call us at 800-782-1967 (US and abroad, except Canada) or 888-235-7657 (Canada). Our sales team is here for you 7 days a week from 4:00 am - 11:00 pm Pacific Time.
Your online shopping cart saves the items you've chosen for possible purchase. After putting items into your cart you can continue browsing the LampsPlus.com or LampsPlus.ca online store. You can also choose to save your cart for future viewing; just click the "Save" link to do so.
Choose the "Cart" link/icon located in the upper right hand corner of every page at any point to review your cart's contents, change item quantities, remove items, or begin the checkout process.
From the "Cart Overview" page, click on "Proceed To Checkout" to finalize the purchase of your shopping cart. You'll be asked to provide billing and shipping information, select a payment method, and provide contact information.
Please note that we require a minimum order of $10 USD on LampsPlus.com and $30 CAD on LampsPlus.ca. The vast majority of our items are more than $10 USD or $30 CAD so this usually isn't a problem, but for smaller items we need a minimum dollar amount in order to meet minimum shipping and handling charges.
Once you have submitted your order it will be processed in a matter of seconds. You'll see an "Order Confirmation" page which you can print and keep for your records.
You will also be emailed a copy of your order invoice. Make sure you retain a copy for future reference should you have a question about your order. We will also send you an email to let you know when your order ships.
Please note that we require a minimum of $200 in U.S. funds on all international orders except for orders shipped to Canada. All international orders must be paid by wire transfer with the exception of Hawaii, Alaska, Puerto Rico, Canada, US Virgin Islands, American Samoa, FPO and APO addresses. Note that all sales on international orders except those shipped to Canada are final. For more information, read more on the Lamps Plus International Shipping policies page.
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