Lamps Plus Professionals is the leading trade pricing program for lighting professionals. We offer trade and volume pricing to qualified designers, home builders, contractors, architects and other trade professionals. Membership is always free. Please note, when logged in as a Lamps Plus Professional on LampsPlus.ca, all prices are reflected in US dollars.
To learn more or to sign up, please visit the Lamps Plus Professionals home page or call 800-304-8120.
The following list of questions come from our Lamps Plus Professionals program. For a list of consumer FAQs that also apply to Professionals orders, please visit the Lamps Plus Frequently Asked Questions FAQ page.
Lamps Plus Professionals shipping charges are based on the size, weight and destination zone of the product ordered. Express delivery or second day delivery is extra. To learn more, contact a Lamps Plus Professionals customer service at 800-304-8120. To read more about our shipping policy, click here.
Lamps Plus Professionals frequently runs "free shipping" offers on select products or groups of products. "Free shipping" refers to standard shipping; express delivery and second day charges are extra. Our free shipping offers are available on certain orders shipped to Canada and the lower 48, continental U.S. states only, not available on orders to Hawaii, Alaska, Mexico or other international destinations outside of Canada. To read more about our shipping policy, click here.
Just give us a call! We'll be happy to set aside your order, then ship it to you at a later date. We have a huge warehouse area set aside for just this purpose, and can even organize your Lamps Plus Professionals order by job pallets.
We email you shipping info and an invoice, but each of our shipped boxes do not contain an individual invoice.
If for any reason you are unsatisfied with a purchase, it can be returned within 60 days of the date you receive it. Absolutely no returns or exchanges will be made after 60 days.
To ensure that your return is processed accurately and promptly, please first call us at 800-304-8120.
A Customer Service Specialist will provide you a Return Merchandise Authorization for you to write on the pre-printed address label at the bottom of the Returns form included with your boxed order.
Please note the following:
To read more about our returns policy, click here.
We offer lamp shades and accessories for sale, but, generally speaking, we do not carry lamp parts. In some instances, however, there may be some replacement parts available for items we normally stock. Call us at 800-304-8120 and talk with a Lighting & Home Décor Consultant to learn more. If we do not have a part in stock we will gladly refer you to a vendor that carries it.
The Lamps Plus, Inc. Quality Assurance Program is a vital part of our corporate policy and store operations and is fully supported by senior management. Our organization is committed to an effective product safety program that ensures that our stores and products meet established standards for safety, quality and value. Lamps Plus, Inc. offers quality products that meet or exceed product requirements established by applicable government agencies and our Quality Assurance department. Suppliers and products are evaluated for compliance with company standards and regulatory requirements through vendor audits and product inspections on an ongoing basis. The Quality Assurance department investigates customer concerns and initiates the appropriate follow-up and response action. If you have any questions, or to send us a comment, email us.
Online - Lamps Plus, Inc. guarantees lower prices than any other online specialty lighting dealer. If you find a lower price (including shipping and handling) on the exact same product shippable within 14 business days, call us at 800-304-8120 and we will beat that price.
Lamps Plus reserves the right to beat any price and limit quantities. Offer does not include wholesale, contract or manufacturer direct pricing or below wholesale cost pricing. "Same" is defined as an item of the same styling, by the same manufacturer. Price comparisons are only valid on identical products advertised using the same system of currency. Sorry, no dealers.
In Store – Every Lamps Plus purchase is backed by our Low Price Guarantee! We will match any advertised price or it’s your free! If any other store within a Lamps Plus store market advertises the same item which Lamps Plus carries for a lower price, or carries the same item marked lower than Lamps Plus on its sale floor for at least 60 days, Lamps Plus will beat the price by at least 5% (down to the wholesale cost of the item), or Lamps Plus will give you the item absolutely free of charge. Lamps Plus reserves the right to beat any price and limit quantities. Offer does not include wholesale, contract or manufacturer direct pricing or below wholesale cost pricing. "Same" is defined as an item of the same styling, by the same manufacturer. Price comparisons are only valid on identical products advertised using the same system of currency. Sorry, no dealers.
Lamps Plus and Lamps Plus Professionals are required by certain states to charge sales tax on online orders. Sales tax will automatically be charged on the merchandise and shipping and handling charges in CA, WA, NV, TX, AZ and CO. We do not add sales tax unless we are required by law to do so.
For orders shipped to Canada: LampsPlus.ca is required to charge certain relevant taxes (PST, GST, HST) on online orders. Appropriate taxes will automatically be charged on the merchandise and shipping and handling, and these taxes will be calculated based on the corresponding province of purchase and billing address. We do not add taxes unless we are required by law to do so.
Lamps Plus and LampsPlus.ca accept American Express, Visa, Master Card, and Discover credit cards for online purchases.
Personal checks, purchase orders and money orders are accepted, but you must call in your order. To reach us from the US or abroad (except Canada), call 800-782-1967. For questions related to orders shipping to Canada, contact us at 888-235-7657. Please note that we cannot ship your purchases until these funds clear our bank, a process which may add additional time to your order. Purchase orders must be faxed to us at 818-341-1618 with the original signature attached, then the form must be mailed to us to complete final processing. Mail to: Lamps Plus, Internet Department, Purchase Orders, 20250 Plummer Street, Chatsworth, CA 91311.
Professional buyers with a tax exempt re-sale certificate are exempt from state and/or relevant provincial taxes. Please fax a copy of your re-sale certificate to 818-341-1618 to qualify for tax-exempt status.
Yes! Opening a Lamps Plus Professionals line of credit requires a one-time approval process that takes about five business days. Just give us a call to get your application process started.
We have access to a huge amount of commercial lighting fixtures and supplies available to us through our vendors. Please call us at 800-304-8120 and our Lamps Plus Professionals account reps will be happy to source whatever you need.
Yes we do. View our ADA rated wall sconces online. If you don't see what you're looking for, just give us a call!
We offer a number of outdoor lighting fixtures that meet Dark Sky lighting requirements. Many more are available; just call us for special ordering or sourcing.
Yes. We can mark shipments at your direction. Just give us a call.
We offer a wide variety of bulb choices to meet the needs of our professional buyers. For lower priced generic bulbs, just call us for special bulk ordering. Please note, certain bulbs from Lamps Plus are unable to ship to Canada and may be unavailable for delivery.
Many of our products can be customized with different glass choices or shade options. Please contact us at 800-304-8120 for custom looks or product sourcing.
Lamps Plus is the largest retail lighting company in the United States, with over 40 years of lighting and interior design expertise and dozens of store locations in California, Oregon, Washington State, Colorado, Arizona, Texas and Nevada. At this time we have no retail stores located in the Midwest, East Coast or Canada. However, our websites, LampsPlus.com and LampsPlus.ca, list all our designs for sale, with the goal to provide top brands in lighting and home décor. Visit our site to browse our wide selection of top lighting and home furnishing designs or call to speak with a professional Lighting & Home Décor Consultant. We’re happy to help!
We are happy to mail catalogs to addresses in the United States, US Territories and APO/FPO addresses! Canadian customers are able to join our email list at LampsPlus.ca, and other international customers can subscribe to our email list on the LampsPlus.com Mail page. For questions related to Canadian orders, please call us at 888-235-7657. Request a Catalog.
Simply enter the Lamps Plus or LampsPlus.ca coupon code in your shopping cart at checkout. Your cart will update with the promotion specific to your code. Offers are generally valid on regular priced, in-stock merchandise only; not valid on special orders or previous orders. Offers may not be combined with any other discount offer or mark-down pricing. Minimum purchase requirement excludes shipping and applicable taxes. Please note, Lamps Plus coupons related to orders shipped in the US reflect discounts in USD and are only valid at a Lamps Plus store location or for use on LampsPlus.com. Lamps Plus coupons and special offers related to orders delivered to Canada reflect discounts in CAD and are only valid at LampsPlus.ca. One coupon per customer, one time use only. Offers are non-transferable and not redeemable for cash or gift certificates. In ceiling fan category coupons are valid only on Casa Vieja brand fans. In the event that an item purchased using a dollar off coupon is returned, the discount value shall be forfeited on the refunded amount. Coupons may be valid specifically for online or offline purchase only. Please check the terms and conditions specific to your code. For more information, contact our customer service department at 877-704-2425 (US and abroad, except Canada) or 888-235-7657 (Canada). If you are a member of our Professionals program, call 800-304-8120.
If you've lost your Lamps Plus Professionals username or password and are unable to log on, please contact us by phone or email. We'll be happy to re-issue new passwords.
Call us, we're here to help! We have relationships with a vast number of vendors and suppliers and can source virtually anything you need. You can reach us at 800-304-8120.
Yes we do. Please click here to view.
Not to worry! Our Lamps Plus Professionals Lighting & Home Décor Consultants are available to help at 800-304-8120.
Our associates are
standing by to assist you.