Free Shipping on Most Orders*

Blanket Wrap Delivery

About Our White Glove Blanket Wrap Delivery Program

White Glove Blanket Wrap Delivery is a special service required for the home delivery of certain made-to-order, fully assembled furniture that is unboxed. Items shipped via White Glove Blanket Wrap Delivery are carefully wrapped in packing blankets and hand-delivered by white glove professionals. Service also includes placement of the item(s) inside your home or office, and the unwrapping and removal of any packing material. Delivery time is 2 to 4 weeks from the shipment date, but may be more in the holiday season.

Please note that only select items ship via White Glove Blanket Wrap Delivery; items that do will be indicated as such in your shopping cart.

A local delivery agent will call you directly to schedule an appointment that is convenient for you. Delivery times are typically scheduled around a 4-hour window.

The service does not include the moving or removal of any existing furniture. Please make sure that your area is cleared before delivery personnel arrive. Delivery does not include the set-up or re-installation of any electrical equipment or home electronics, or any component, electrical, or plumbing hookup.

Always pre-measure the space where your item is to be placed to make sure it will fit. Also, pre-measure entryways, doors, stairways and walkways to ensure that items can be fit into your home. If you have any questions, please call us; a Lighting & Home Décor Consultant will be happy to assist you in your buying process.

White Glove Blanket Wrap Delivery service is available only for the lower 48 continental United States, with the exception of New York State. Please note that there may be some extra charges if the driver is unable to access your neighborhood with a standard delivery vehicle.

We're sorry, but this service is not available for Alaska, Hawaii, New York, Canada, or for overseas orders.

White Glove Blanket Wrap Proof of Delivery Receipt

Upon delivery, you should thoroughly inspect your White Glove Blanket Wrap product with the delivery personnel. If the product is without defect, you will be asked to sign a Proof of Delivery receipt that states you have inspected your product and found it to be in good condition.

White Glove Blanket Wrap Delivery – Returns

Except in the case of damaged merchandise, we do not accept returns on items shipped via White Glove Blanket Wrap Delivery, due to their custom and made-to-order nature. Be sure to inspect your product for defects upon arrival; in the event of any defects, see our Damaged Merchandise and Replacement Policy below.

Changing White Glove Blanket Wrap Delivery Orders

Because these items are custom-made-to-order, there are no cancellations or order changes allowed once you place your order.

In-Store Pick-Up of White Glove Blanket Wrap Delivery

White Glove Blanket Wrap Delivery items are not available for retail store location pick-up. These items must be delivered to you.

White Glove Blanket Wrap Delivery Damaged Merchandise and Replacement Policy

We make every effort to pack items so that they will arrive at your door safely. Please thoroughly inspect your White Glove Blanket Wrap Delivery with the delivery personnel at time of delivery. In the event that damage has occurred in transit, or if you discover defects in the manufacture of the product, please contact Customer Service immediately.

When applicable, replacement parts will be issued to repair the damaged item. If the item is severely damaged and cannot be repaired, a new item will be provided for you.



*Free Shipping applies only to orders shipping to the 48 continental United States or to Canada that qualify and meet the minimum purchase requirement; standard shipping only and select products excluded, including freight and oversized items. Free Returns valid on select items in United States only; does not apply to freight, clearance, Daily Sale, designs with giclee art shades, Color Plus and Tiffany Color Plus brand items, or certain items with designer shades.