Site Help & Policies

Find the answers to all your questions here

How to Shop LampsPlus.com
•	Using the LAMPS PLUS web site
•	Completing your online order

Delivery Information
•	Basic delivery information
•	Out of stock items
•	Shipping and processing charges
•	Basic freight delivery
•	Overnight, 2nd, 3rd day express delivery
•	Delivery to Post Office Boxes
•	Delivery outside the continental U.S.
•	Sales tax
•	Cancellations and Changes
•	Damaged merchandise
•	Order status
•	Tracking your order
•	Not getting your items?

Return Policy
•	Our satisfaction guarantee
•	Returns of online purchases
•	Returning an online purchase to a LAMPS PLUS Store
•	Returning a purchase made at a LAMPS PLUS Store
•	Returning Online Purchases Made at Amazon.com
•	Processing of credit card returns
•	International customers