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Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
8,804 Reviews
5 Stars
7,128
4 Stars
831
3 Stars
369
2 Stars
210
1 Stars
265
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Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.7 / 510,164 Reviews -
Check out these Reviews4.9 / 58,617 Reviews -
Check out these Reviews4.8 / 513,554 Reviews -
Check out these Reviews4.9 / 59,182 Reviews
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Brice is an excellent sales person a delight to work with . Very knowledgeable.January 09, 2024Betty R.
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Very helpful in finding the correct light bulbs to use in my lamp selectionJanuary 09, 2024Lisa S.
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Because of the customer service, I'll definitely recommend Lamps Plus.January 08, 2024Robert F.
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Very helpful and directed us to the best finish on the lighting we ordered and we agreed once we had the product.January 07, 2024Nancy R.
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I tried to order on line, however, 2 items I had put in my cart as possible purchases I am unable to remove, therefore needed to call on the phone.January 05, 2024Susan D.
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Sara was amazing!!!! Very knowledgeable and helpful!! Thank you Sara!January 05, 2024Lauren O.
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It was a very pleasant experience and the young lady that assisted me was very helpful.January 04, 2024Larry C.
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I usually don't bother with these mailings from companies right after I have purchased something from them, but this was an exceptionally positive experience.January 02, 2024Karen B.
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Kimberley was a joy to work with. She was knowledgeable, helpful, patient and extremely friendly.January 01, 2024Brent H.
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Hope the light we ordered will be delivered, not in stock at the time, but lead to believe, not a problem.January 01, 2024Judy M.
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The gentleman who assisted me in the ceiling fan purchase was very knowledgable and efficient. He answered all my questions and made excellent recommendations. I am a realtor in Northern NJ and I will definitely recommend your store to my clientsDecember 29, 2023Susan D.
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Great selection and price range.December 26, 2023Amy S.
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Loved my lightsDecember 24, 2023Sue G.
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Color, appearance and texture were great. It’s a touch big, looks great..ThanksDecember 23, 2023John H.
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One of the parts of the lamp was broken when I opened the box. I e-mailed David H. to report it and ask for a replacement intact part. I have not heard from him. He assured me before I placed the order with him that any problems could be fixed.December 22, 2023Martha O.
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Very pleased with the service. My order arrived way before the estimated shipping date. I ordered another one and it arrived the same way. Long before the estimated shipping date. Very pleased with the shades and the service from Lamps PlusDecember 21, 2023Sharon J.
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Thank you for Everything, your courtesy, knowledge, and great assortment of lighting for all my needs!December 19, 2023Marie R.
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This is a great company to purchase items and exceptional returns policyDecember 18, 2023Alfreda W.
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Elijah was wonderful - very knowledgeable, caring and took the time to answer all my questions and help me find what I was looking for. Very pleased with Elijah!December 17, 2023Brenda C.
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Talked with two specialists both were very helpful!December 16, 2023Judith I.
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I will order again from Lamp Plus because of the quality of merchandise and the lighting specialist professionalism.December 15, 2023Lily H.
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Ordered brushed brass came in polished brass called and was told it did not come in brushed brassDecember 14, 2023Grace B.
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I wish lamps plus had more ceiling fans to pick from for low ceilings.December 14, 2023Catherine A.
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I thought buying lamp shades on line would be a difficult activity. The specialist I worked with was wonderful. So patient and helpful. She was excellent!December 13, 2023Helen M.
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The lighting specialist was excellent. My regret is the flood of ads and emails that continue to bother me daily.December 12, 2023Tom S.
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Melody was helpful as she did contact Cal Lighting to show the four light sockets on a 6 way floor lamp. Shouldn't that be on the product information page without having to ask for it? It is a very unique type of lamp fixture.December 11, 2023Laurie S.
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Got my fan in two days awesome but the wall remote never showedDecember 10, 2023David F.
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It was my first time ordering from lamps plus, so I was pleasantly surprised to speak with David H. He was very friendly, helpful, and knowledgeable. I will definitely be calling him back for help with future orders (kitchen, bathrooms, outdoor).December 10, 2023Joe R.
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I needed to know details about the canopy size for my installer and my specialist was very helpful in finding the measurements for me.December 09, 2023Joanne C.
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She was lovely and kind. It was the kind of experience all companies customer service should provide. Thank you.December 08, 2023Deb G.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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