Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.6 / 51,002 Reviews -
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Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
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You present shades as bold, beautiful colors and they are drab and not what we expect.March 19, 2024Maryanne H.
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Not the first time I have ordered from you and I always come back !March 19, 2024Dawn V.
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Ani was so super friendly and went out of her way to help me. I even asked her if she could call me back because I was having lunch with a friend and she was more than happy to! She was a dandy!March 18, 2024Karen K.
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The lamp appears to be in the warehouse longer to have bent parts and old instructions.March 16, 2024Richard A.
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I’m happy I didn’t go ahead with my lighting order.March 16, 2024Bobbie A.
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Your customer service and the quality of your products are phenomenal!March 16, 2024Cindy A.
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Nuria was very helpful and patient when placing my order. She sent additional information regarding the mini lights that went over our counter. I definitely will contact her when I need to place another order.March 16, 2024Linda P.
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Customer service rep was fabulous! she called one of your vendors to see if the light I liked came in a bigger size. Amazing service!March 15, 2024Juliene C.
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He helped me make the decision on which to buy. He was knowledgeable about the light kit that comes on the fan. He knew I was a returning customer and made me feel valued!March 14, 2024Lauren H.
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excellent experience! he helped me navigate all aspects of the lighting that I chose to purchase, from technical knowledge to installation requirements for the lighting system.March 14, 2024Rich J.
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I called a couple times because I ordered the wrong size at first. Each of your associates were friendly and very helpful.March 14, 2024Valerie W.
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The customer service was a complete surprise to me. Many companies I have delt with recently rip you off. Good job.March 12, 2024Robert M.
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First delivery came damaged! But customer service was very excellent!March 12, 2024Jeanne W.
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Christian followed up on my open cart. Very helpful with my questions and concerns.March 12, 2024Marcia M.
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Martha was a pleasure to work with. She is very professional, knowledgeable and seemed to enjoy her job a lot. She made me feel completely confident about the lamps I ordered. I do love the lamps and am very happy with the entire experience.March 12, 2024Kathleen G.
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I purchased a lamp and didn't realized my order wasn't completed so I got a call from Nicole who help me over the phone and she was very nice and pleasant. Thank you Nicole!March 11, 2024Rochelle W.
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Shipping date was to far out after being told it was sooner, left 2 phone messages with Donna with no return call! Had to cancel order!March 11, 2024Jackie C.
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Always good quality Shopped here several times and always pleased.March 10, 2024Pat W.
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Donna was so helpful! A breath of fresh air.March 10, 2024Kim D.
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Sara was my specialist and she was your "STAR EMPLOYEE!" Knowledgeable, extremely cordial, went beyond the call to contact the warehouse about availability of one of my products." She has "customer service" to the premium level. She needs a bonus!March 10, 2024Andria P.
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Tanisha was wonderful, helpful and a pleasure to work with.March 09, 2024Diane M.
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I'm trying to assemble my lamp now. I'm having a lot of trouble with the cord, the power cord and I am on my second call waiting to hear back from them because when they called me back and I answered they hung up.March 08, 2024Elaine P.
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Donna H. went far and beyond in helping me plus getting me additional information which I couldn't get online. BRAVA DONNA!March 08, 2024Edwin O.
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I did not know this company & the lighting specialist called me . He put my mind at ease and I went ahead with the order. Thank You Very Much!March 07, 2024Patricia V.
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Always look forward to finding something to buy from lamps plus because the whole experience is perfect.March 07, 2024Carol V.
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The fans were orange not remotely wood colored.March 06, 2024Anne P.
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Marty was very helpful and knowledgeable about the island lights!! Thank you Marty!!March 05, 2024Michelle R.
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Lisa was extremely knowledgeable and helpful - I had to finish our conversation quickly one day, and she remembered me the next day and was able to place the order for exactly what I needed right then.March 04, 2024Rosanne E.
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Donna is great she is very nice has excellent customer service.March 03, 2024Blanche J.
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Courtney was wonderful to work with - she was patient with my questions and helped me make decisions I was happy with.March 02, 2024Sandy H.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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