Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Some of the nicest sales persons we have worked at. Shout out to your teams in upland and Riverside.
    October 14, 2020
    Vikram P.
  • An absolute joy
    October 13, 2020
    Abbey G.
  • Donna was extremely pleasant and a pleasure to work with.
    October 13, 2020
    Beth M.
  • The 2 times earlier that I was in, never acknowledged or told someone would be with me shortly until my 2nd time in the store manager did start to help but then a phone call took him away and left me with a woman who obviously didn't know the product
    October 13, 2020
    Beverly B.
  • You have a very good selection of quality lights.
    October 13, 2020
    Beverly W.
  • She's helped me on multiple occasions and she's one of the reason I shop in the store.
    October 13, 2020
    Brandon M.
  • Very satisfied
    October 13, 2020
    Charles E.
  • She was great
    October 13, 2020
    Chris
  • The customer service rep was very nice, polite and helpful!
    October 13, 2020
    Colleen S.
  • Light fixtures arrived in the time frame expected or sooner - Fantastic during this time! Thank you!
    October 13, 2020
    Cynthia C.
  • We had to wait for a long time to get delivery of an item from the back room
    October 13, 2020
    David S.
  • Friendly and accommodating
    October 13, 2020
    Debbi P.
  • She knew her job and was a pleasure, not intimidating at all. My problem occurred after I was told the part was out of stock. I had to send pictures of it and can't use lamp until the switch is received. Offered a discount but nothing happened yet
    October 13, 2020
    Dianne C.
  • Susie B is GREAT!
    October 13, 2020
    Elizabeth R.
  • First lamp I opened was BROKEN.
    October 13, 2020
    Eugene T.
  • The fixture I bought had bulbs in it, I was miss informed so I bought them again and now I have to go back for return.
    October 13, 2020
    Fari
  • Love your large displays. It allows customers to browse and see things they like first, with no pressure from salespeople.
    October 13, 2020
    Fernando A.
  • The sales lady was very helpful and the globes arrived in just four days extremely well packed
    October 13, 2020
    Glenda R.
  • Affordable pricing
    October 13, 2020
    Hadia A.
  • Very easy to understand
    October 13, 2020
    Jamie B.
  • it was ok, but we are still waiting for our purchase
    October 13, 2020
    Janet K.
  • Angela was very helpful including creating a computer generated photo showing the lights and fan in the room
    October 13, 2020
    Jeff G.
  • No is a great asset for Lamp Plus.
    October 13, 2020
    John M.
  • You find old school customer service at Lamps Plus. LOVE IT.
    October 13, 2020
    John M.
  • Laura helped us find exactly what we were looking for
    October 13, 2020
    Johnny B.
  • Received my light and it was missing a piece. Lights are too bright, wo will need to return. It was extremely hard to instal.
    October 13, 2020
    Ken E.
  • Paola went above and beyond to help me.
    October 13, 2020
    Larry D.
  • Margaret was super sweet, courteous, and very knowledgeable about my questions
    October 13, 2020
    Letecia P.
  • Very nice and helpful
    October 13, 2020
    Lewis W.
  • Karla was very nice and helpful .
    October 13, 2020
    Lidia T.

3,031-3,060 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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