Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.6 / 51,002 Reviews -
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Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
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Yes; I was pleasantly surprised that this young man was so helpful and knowledgeable about your products. He quickly completed my order in spite of my not having full knowledge of the product that I wanted.November 20, 2023Jacqueline J.
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I received a ceiling fan that didn't work and had to be replaced. The new replacement fan arrived yesterday in a very damaged box and partially open. I hope it works. Otherwise, I'll be paying an electrician for another appt. with a defective fan.November 19, 2023Kim R.
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I was delighted that The light fixture arrived on Saturday which was the earliest date given. It will be installed on Tuesday by the electrician. Sadly the light bulbs are estimated to be delivered by the end of Tuesday.November 19, 2023Stewart E.
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Excellent service and the lights look great.November 19, 2023Tom L.
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A good experience.November 18, 2023Paula P.
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Friendly and knowledgeable.November 18, 2023Bob L.
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Very professional and thoughtful.November 17, 2023Anne S.
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Sal was great to deal with!November 17, 2023Steve M.
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David helped me find three pendant lights at your stores that I thought were out of stock. He not only located them, but got them to me ahead of schedule. Thank you for all of your help.November 17, 2023Christine J.
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2 out of 7 fixtures didn't work correctly. 1 of the 2 replacements came broken. Waiting for the next replacement.November 17, 2023Robert R.
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She is delightful. Helped me with my purchase and getting a price adjustment on our previous purchase.November 16, 2023Debra S.
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Erik is wonderful to deal with. Gives prompt advice. Appreciate his knowledge and help. Thank you.November 15, 2023Pat D.
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First time wonderful experience.. would highly recommend.November 15, 2023Kathy S.
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Ryan was extremely helpful and actually made suggestions based on my choices in fixtures. He left his contact for me to get back to him with follow up which I did and was able to complete the purchase perfectly.November 15, 2023Laura P.
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I love my light. It's perfect for my kitchen. Thank you. It's perfect.November 14, 2023Connie B.
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Great service ordered the next day delivered. Excellent service.November 14, 2023Lisa S.
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Viviana made the whole experience great. She was really nice throughout the process of ordering LOTS of lights and bulbs for my house.November 14, 2023Teressa W.
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I have been shopping at Lamps Plus for many years. You have never let me down.November 13, 2023Elaine S.
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Stephanie was amazing. She is an asset to your organization.November 13, 2023Amir D.
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Both Julie and Courtney were extremely helpful, courteous and knowledgeable. I haven’t experienced customer service like this in years.November 12, 2023Gretchen R.
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Dave was extremely helpful, courteous, customer friendly and managed our expectations. The fixture was on sale at other retailers and David matched the price. We’ve bought several fixtures from Lamps Plus in the past and will continue.November 10, 2023Anthony L.
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Good service just disappointed with the delivery timeframe to Brea store.November 09, 2023Althea W.
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Donna was fantastic. Got all the needed information on a very timely basis. Excellent customer service and support. I don't know how you could get any better than with Donna.November 09, 2023Mike T.
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Very thankful that I could talk to a live person with experience in the field.November 09, 2023Joël S.
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She is a wonderful person and very knowledgeable in what I wanted.November 09, 2023Martha M.
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I found faster delivery in amazon for the same lights, but since I had amazing experience with Donna decided to keep the order with Lamps Plus.November 08, 2023Artak M.
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Good interaction, however very unsatisfied with the new delivery date.November 07, 2023John S.
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Shannon is extremely friendly and helpful!November 07, 2023Julie R.
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David took the time to complete my order and he and his supervisor matched the lower price of another vendor. Yay!! So kind!November 06, 2023Rebecca G.
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Martha is the BEST I have ever dealt with while ordering anything!November 06, 2023Shirley T.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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