Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
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She was very nice, personable and got my order placed quickly and correctly.November 05, 2023Zina P.
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Assembly not going well, connection between glass shade component and center post is not machined as described in instructions. May have to return.November 05, 2023Bob W.
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Melody was efficient, helpful, engaging, and patient. She was the best representative that I have dealt with in many years. And I'm no longer a spring chicken. She has my vote for employee of the year. All my best to her and to Lamps Plus.November 04, 2023Mark J.
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The lighting specialist was perfect!November 04, 2023Kathy O.
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It was really pleasant however, I would have liked to have the option to change payment method.November 04, 2023Kimberly J.
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After our first call, David seemed a bit confused about my order.November 03, 2023Paula B.
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Consultant understood the issue quickly and escalated the problem, which saved your company money in the end. Everything was resolved.November 03, 2023Susan B.
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The service was spectacular, and my lamp is absolutely gorgeous!November 03, 2023Debra M.
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Eric solved my problem right away and I ordered the light fixture that I wanted.November 01, 2023Barbara H.
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The lighting specialist was very pleasant and eager to help.October 30, 2023Terri N.
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Teresa was exceptional. Teresa went above and beyond to find backordered lights in stores so we could finish our project. Because of Teresa we will definitely purchase from Lamp Plus again.October 30, 2023Greg M.
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Shannon was a pleasure to work with. So accommodating.October 29, 2023Barry N.
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Promptly attended to what I needed.October 29, 2023Joseph S.
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Donna was very helpful, polite and went out of her way to make sure that I was satisfied with my purchases.October 28, 2023Stephen B.
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I was saddened not to find a lamp that attached directly to the wall. Your rep was wonderful, however, in advising that if I found an electrician, it would be an easy fix.October 28, 2023Joan M.
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Best! Very kind and helpful sale associate.October 26, 2023Amanda H.
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Shipment arrived damaged. Pictures taken of container. A closer inspection of fixture will be performed at installation.October 26, 2023Russ D.
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Nuria was very helpful in helping me choose the correct size chandelier for my dining room. She also made great suggestions for the kitchen pendants that I purchased. Thanks Nuria!October 25, 2023Barbara L.
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Lived in Granada Hills, Ca.and we would go to the store on Plummer for lamps, shades, light bulbs. Always very helpful, friendly, efficient people. Moved to Florida and now order by phone, but get the same wonderful treatment. The website is great.October 24, 2023Karen V.
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Pleasant and excellent listening skills.October 24, 2023Robert K.
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So pleasant to talk with a human being with good customer service skills.October 23, 2023Debbie K.
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I missed the sale for the chandelier I purchased but was still able to get a bit of a discount.October 22, 2023Laura C.
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The specialist, was very helpful in getting a replacement for my defective lamp. Very knowledgeable and efficient.October 20, 2023Margaret A.
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Christine was so helpful to me, it was my first time that I ordered from your company, she was very nice to talk too. Very helpful.October 19, 2023Elizabeth T.
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I still haven't received anything and it's been a week.October 19, 2023Judith L.
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I really enjoyed being able to super impose the pictures of different chandeliers into the picture of my dining room. It helped me to choose the right item!October 18, 2023Debbie W.
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We purchased both lights and bar stools. We returned the stools originally purchased for ones of a different size. The return process was handled professionally and without issue. Great job!October 18, 2023Paul G.
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Donna was very friendly and helpful with my issue. She is a great representative of Lamps Plus!October 18, 2023Jennifer D.
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Loved my previous lighting purchase and the latest light will add to the exceptional experience.October 17, 2023Debra P.
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Answered all my questions. Was so helpful.October 17, 2023Jill F.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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