Get $30 off on select Outdoor & Fan Designs

Shop Now >

Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • I've already recommended my closest childhood friend to get her lamps here.
    August 02, 2020
    Raymond M.
  • Ordered on the phone and picked up the next day. All done with minimal exposure , everyone wearing a mask Thnks
    August 02, 2020
    Roberta M.
  • Judy was exceptional both in her level of knowledge and her willingness to help us find the right products.
    August 02, 2020
    Sharon H.
  • Products are not reliable and stop working periodically
    August 02, 2020
    Susan
  • Great experience
    August 02, 2020
    Susie S.
  • Gentleman who helped me on the phone was courteous and knowledgeable, and the reason I came in.
    August 02, 2020
    Tina F.
  • Bought light bulbs -6 and returned 2that didn’t work . Unable to get credit for faulty bulbs
    August 02, 2020
    Tom M.
  • It was good to find out that you're more than a lighting source.
    August 02, 2020
    Voronica L.
  • Patricia V is excellent.
    August 02, 2020
    Zoran
  • She was interrupted by another customer while checking for the lamp we were interested in. In my opinion she should have told them she would be right with them as she was waiting on a customer, rather than have us wait while she dealt with them
    August 01, 2020
    Alice F.
  • beautiful store, helpful personnel, lovely ambiance.
    August 01, 2020
    Barb
  • Was hoping to see more Island lighting choices
    August 01, 2020
    Carolyn L.
  • One of my lamps was missing the switch. However, I sent an email and was advised one would be sent to me. Haven't received it yet, but it's only been a couple of days. Otherwise everything was great.
    August 01, 2020
    Christine G.
  • The shopping was good but I am still waiting for my Dan that was supposed to have been available from Redlands Ca. And I still have no idea when it’s available.
    August 01, 2020
    Else L.
  • Quick response to my request for information
    August 01, 2020
    Eugene S.
  • She was amazing. In 30 minutes she icefound everything I wanted and had at ordered and is mailing it to Me Great customer service
    August 01, 2020
    Frances C.
  • It was a positive experience.
    August 01, 2020
    Frieda W.
  • David patiently answered all my questions about the lamp I was interested in purchasing. I am confident I ordered exactly the lamp I wanted.
    August 01, 2020
    Gloria T.
  • Great selection and quality products.
    August 01, 2020
    Jo G.
  • Pleasant experience all around
    August 01, 2020
    Johnny S.
  • Angela sought & found an out-of-stock item I saw earlier on website. Took some (cheerful) work, MUCH appreciated.
    August 01, 2020
    Kathie F.
  • Shannon very professional and knowledgeable. Fun to work with.
    August 01, 2020
    Kristin R.
  • Great Showroom!
    August 01, 2020
    Lauro M.
  • Amazing customer service!
    August 01, 2020
    Lisa R.
  • She made it very easy to order replacement part
    August 01, 2020
    Mary Sue A.
  • Buying more stuff today.
    August 01, 2020
    Matt H.
  • should of mentioned a sale was coming
    August 01, 2020
    Mia D.
  • Everyone I interacted with at the store were wonderful. At first she showed me something for my lamps that was not the best option. I had talked to the manager eAs soon as she saw what was done, she showed the saleswoman what had originally been expl
    August 01, 2020
    Pat M.
  • Ordered on line !! So easy! But the best was when I had to talk to customer service ( because I ordered the wrong size) and he was amazing!! So helpful ! I will order from them again
    August 01, 2020
    Patti
  • It was a pleasure working with someone that actually provides customer service. Thanks Pete!
    August 01, 2020
    Paula M.

5,401-5,430 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.