Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • He was super mice and pleasant to talk to
    July 31, 2020
    Liliana L.
  • Heidi is the best! Wherever she is working will have my business. ??
    July 31, 2020
    Lynne P.
  • Always a pleasure to work with Christy.
    July 31, 2020
    Marilyn M.
  • nice man!
    July 31, 2020
    Ml Van Meter V.
  • Lights arrived and look great
    July 31, 2020
    Nancy D.
  • Great experience. Easy, friendly and knowledgeable staff member. Delivery was quick and items packaged well. Very pleased.
    July 31, 2020
    Natalie R.
  • Excellent customer service
    July 31, 2020
    Nelvis Q.
  • very helpful and respectful
    July 31, 2020
    Paul M.
  • We actually worked with Jennifer, the asst manager. The person on the receipt simply finished the sale as Jennifer had to take a call from the regional manager.
    July 31, 2020
    Russ M.
  • Marty at Extension 1218 was awesome! Placing my order was like working with a close friend! Marty was so personable and my experience was extremely positive!!!
    July 31, 2020
    Ruthie K.
  • Very knowledgeable
    July 31, 2020
    Sara G.
  • The first purchase was great and our return for 2 more was a very positive experience and a whole lot depended on the personnel and their handling of the sale. We found them courteous and adept at their jobs which is a sterling quality in an employee
    July 31, 2020
    Sharon M.
  • No longer going to order from this company.
    July 31, 2020
    Stacey G.
  • I bought 2 outside wall lights-one of the panels of glass came broken, I took a picture to show it was still in the wrapper and sent an email & I have called 3 times- still no one has reached out to help me.
    July 31, 2020
    Stephanie P.
  • Took a few calls to obtain the correct information. Eventually we satisfactorily resolved the issue.
    July 31, 2020
    Sue P.
  • Keep up the good work in these difficult times!
    July 31, 2020
    Susan S.
  • Ani went out of her way to check to see if the lamps were in stock. Very friendly and professional.
    July 31, 2020
    Susan Z.
  • Great selection at reasonable prices
    July 31, 2020
    Tam T.
  • fan has a problem, hopefully the replacement receiver fixes the issue
    July 31, 2020
    Ted B.
  • Cashier is was informative and friendly. The entire Lamps Plus experience was pleasant.
    July 30, 2020
    Andrea P.
  • Shawn was very attentive and was helpful with our selections
    July 30, 2020
    Angela A.
  • Delivery was suppose to be on July 31 and I just got a text saying August 5. It was shipped earlier this week. I liked the fast service and am just disappointed.
    July 30, 2020
    Anna B.
  • Outdoor fountain was damaged upon arrival on 7/24/20 after waiting for 3 weeks. Reordered the same product upon returning damaged item but was charged at much higher price even though we agreed on the same price as previously reordered.
    July 30, 2020
    Anne C.
  • We always shop @ Lamp Plus for our lighting needs.
    July 30, 2020
    Aram N.
  • One of the nicest experience I've had in a long time. Thanks Lydia!
    July 30, 2020
    Belia P.
  • Absolutely delightful to work with.
    July 30, 2020
    Brad N.
  • Love great job thanks
    July 30, 2020
    Carmen H.
  • Great experience!
    July 30, 2020
    Charles M.
  • Very knowledgable
    July 30, 2020
    Chris C.
  • not much in stock needed to order from ware house, could not get parts that i needed.
    July 30, 2020
    Christine C.

5,461-5,490 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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