Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Robert was so helpful, pleasant and patient with us and the process in this difficult COVID Environment!! Couldn’t ask for better service!!
    July 28, 2020
    Nancy
  • It took several calls that were on hold for 15+ minutes before I left a message and received a call back. Not knowning when I was going to get a call, it restricted my movements as I needed paperwork details for the return of defect mechandise.
    July 28, 2020
    Nancy S.
  • I've ordered a few items lately and have been totaling satisfied.
    July 28, 2020
    Norma B.
  • The specialist was great.
    July 28, 2020
    Norma T.
  • Very helpful
    July 28, 2020
    Rick D.
  • Original delivery date stated 7/31/20. Confirmation date indicated 8/3/20. My electrician will be here on 8/3/20 to install what I haven't received. How do you think I feel.
    July 28, 2020
    Robert G.
  • Nick is an excellent representative of your company.
    July 28, 2020
    Rudy C.
  • The specialist made sure I purchased the right size chandelier for my large rectangular table.
    July 28, 2020
    Sharon M.
  • She was nice enough to cancel an order I had just placed by mistake and was very pleasant and knowledgeable of the product I was looking for. She processed the order very quickly and is already on its way.
    July 28, 2020
    Sonia G.
  • Marty was amazing! Really enjoyed placing m_ order with her
    July 28, 2020
    Terry E.
  • Thanks to Lori Will for helping us! She was so helpful in her knowledge about ceiling fans! We felt very comfortable working with her in our decision making. Thanks so much Lamps Plus and especially Lori!
    July 28, 2020
    Theresa K.
  • Angela was very nice over the phone and very helpful
    July 28, 2020
    Therese M K.
  • The customer service we received was excellent
    July 28, 2020
    Tonya S.
  • Kevin was gracious with me, I hadn't seen the line and moved right to the front, he was so gracious with me and putting the person in line at ease without making me feel bad about cutting the line.
    July 28, 2020
    Tracy E.
  • Courtney was wonderful to work with! She was very patient, helpful and friendly. She's great! She deserves a raise!
    July 28, 2020
    Virginia and Antoni
  • courteous and helpful
    July 28, 2020
    wm
  • Very good quality of merchandise.
    July 28, 2020
    Yvonne V.
  • Maria went above and beyond. She spent well over an hour helping us find the exact look we wanted. She changed out sconces and helped us order the ones we liked. Highly recommend working with Maria.
    July 27, 2020
    Alycia S.
  • William was friendly and personable and willing to stick with me to find and then special order the perfect fixtures for my bath remodel project. Patient and helpful. He’s in training so took a little extra time, but trainer was alwayS handy to hElp
    July 27, 2020
    Ann L.
  • I waited on the phone for 57 minutes and 33 seconds; you need more help.
    July 27, 2020
    Barbra S.
  • Found a lot of options
    July 27, 2020
    C. T.
  • Mash was very friendly, helpful and professional. And he went out of his way to process my order at quitting time!
    July 27, 2020
    Candice C.
  • 5
    July 27, 2020
    Carol A.
  • I had three altogether I’ll trying to get this light switch. Each one of them was very helpful. After the first one which was an email, I knew you would be able to solve our problem. I definitely will shop with you people again and recommend you.
    July 27, 2020
    Caroline B.
  • Understaffing was the only issue today. Still pleasant and enjoyable experience. The people who loaded my item were very helpful.
    July 27, 2020
    Connie
  • I was relieved to connect with Mary. She listened carefully and provided good suggestions. She gave me confidence that she knew the products in the store and understood my needs which prompted me to make the purchase.
    July 27, 2020
    Cynthia H.
  • Angela was more than helpful, she was delightf
    July 27, 2020
    Dennis P.
  • Pete was just perfect. He carefully listened and responded fully to several questions. We are anticipating receipt of three pendant lights which will add to the clean look of our bar area.
    July 27, 2020
    Dillys B.
  • Sales person was so nice and knowledgeable. I told her what I was looking for and she took me right to it.
    July 27, 2020
    Doris S.
  • In fact the specialist was extremely knowledgable and also had good personality and made the shopping experience easy and pleasant.
    July 27, 2020
    Edward L.

5,611-5,640 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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