Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • After a fairly long wait on hold, Kathy was courteous and efficient, making the wait worth it. Patience during this stressful time is so appreciated.
    July 25, 2020
    Karen S.
  • I’m due to get my order on Monday 7/27/2020. Hope it comes on time.
    July 25, 2020
    Kathleen L.
  • Excited to get my item!
    July 25, 2020
    LeTisha B.
  • Everything was perfect, but the time for delivery ??
    July 25, 2020
    Lilia D.
  • Merchandise was excellent
    July 25, 2020
    Linda
  • Maggie was very friendly and practiced safe distancing
    July 25, 2020
    Lorraine M.
  • Donna was the nicest most willingly helpful person I have ever dealt with!! You are so fortunate to have her on your team!!
    July 25, 2020
    Lynn Y.
  • Rekha was amazing!
    July 25, 2020
    Mark
  • It was a good experience to shop at a real store vs. on-line. There is no substitute for seeing real products, being able to examine them: See, feel, all the senses. Catalog descriptions don't allow that experience.
    July 25, 2020
    Nita and John
  • knew exactly how to solve my lighting problem
    July 25, 2020
    Nora C.
  • Order was delayed, and this was not communicated to me until I sent several inquiries. When the order arrived, a lampshade was missing. I am awaiting the shade
    July 25, 2020
    Peter H.
  • She was very helpful and pleasant.
    July 25, 2020
    Richard D.
  • Yes Pat was very helpfuk
    July 25, 2020
    Rose R.
  • Free shipping was a plus.
    July 25, 2020
    Sandra T.
  • Had to wait about 10-15 minutes before could find a sales person available
    July 25, 2020
    Sandy S.
  • I love all the choices available.
    July 25, 2020
    Stephen L.
  • Always a delightful pleasure.
    July 25, 2020
    Susan L.
  • superb service, gave me all the time needed. I truly care to buy from you again because of Rob.
    July 25, 2020
    Thilo G.
  • everything flowed perfectly from viviana's superior guidance through the phone purchase to the fast delivery and the easy set-up instructions to how much we love our 3-lamp standing light... thank you Viviana...you were great...
    July 25, 2020
    Wayne G.
  • Donna could not have been more helpful. I have decided she will be my permanent expert at your company.
    July 25, 2020
    Wayne M.
  • Beautiful lamps
    July 24, 2020
    Alicia R.
  • Awesome!
    July 24, 2020
    Amy N.
  • We really didn't have a specialist, but she was a great help since salespeople weren't in the day we went shopping.
    July 24, 2020
    Barb Z.
  • Did a great job
    July 24, 2020
    Becky M.
  • Helped me correct my mistake
    July 24, 2020
    Bill
  • Kristen is a rockstar! She was very helpful and Knowledg about the products and provided a great customer experience.
    July 24, 2020
    Charlotte P.
  • Justin was awesome and super helpful in guiding us through our track lighting options.
    July 24, 2020
    David M.
  • IT WAS GREAT!
    July 24, 2020
    Debra W.
  • Super great and will definitely return when looking for lighting.
    July 24, 2020
    Frank C.
  • You need more beachy chandeliers for the boho 1940's cottage. think Love Shack!
    July 24, 2020
    Gabriella G.

5,731-5,760 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.