Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Our specialist was so helpful, patient and knowledgeable. Just love ordering from your company.
    July 06, 2020
    Karen W.
  • Had a VERY pleasant experience with David. Super helpful and experienced.
    July 06, 2020
    Laila E.
  • Big help
    July 06, 2020
    Lee P.
  • Thank you Linda
    July 06, 2020
    Linda C.
  • Wish you had faster shipping times
    July 06, 2020
    Lloyd C.
  • I was frustrated with some of the online options, but extremely pleased when I spoke with Rob after I called.
    July 06, 2020
    Loretta H.
  • Great customer service, quick delivery, love the ceiling fans!!
    July 06, 2020
    Marion
  • I apologize, I don't remember the woman's name but she was extremely helpful and professional.
    July 06, 2020
    Mary O.
  • We had four broken light canister covers, but customer service was so great they immediately got onto the issue, so no worries at all! Great job.
    July 06, 2020
    Mecheele L.
  • One of the nicest online shopping experiences. So kind.
    July 06, 2020
    Nina R.
  • I was missing some parts and still have not received them
    July 06, 2020
    Rick L.
  • friendly and eager to help
    July 06, 2020
    Steve P.
  • Very friendly and professional
    July 06, 2020
    Toni D.
  • Very courteous.
    July 06, 2020
    Tony
  • This order was to replace a previous order (of exact same item) which arrived in the mail with many parts missing.
    July 05, 2020
    A M.
  • The experience was great but what’s not great is I over paid right after I bought the items they are on sale
    July 05, 2020
    Audrey M.
  • PHONE SERVICE IS VERY GOOD. HOPEFULLY I RECEIVE THE RODS SOON.
    July 05, 2020
    Carol K.
  • I'll know for certain once I receive the replacement lamp shade (the original one was cracked), but otherwise, the service was excellent. The employee knew exactly what I needed, and took care of it without any hassles.
    July 05, 2020
    Cary P.
  • Very informative and helpful with my order
    July 05, 2020
    Chris R.
  • Thank you for a good experience. Timely and efficient. Not really the norm in today’s customer service environment.
    July 05, 2020
    David M.
  • Hidy was great!
    July 05, 2020
    Don S.
  • So far so Great
    July 05, 2020
    Donny D.
  • David was terrific. Great customer service and wonderful sense of humor.
    July 05, 2020
    Dorothea
  • Very happy and pleased with the whole experience.
    July 05, 2020
    Elyse
  • When I finally spoke to someone, he was very helpful.
    July 05, 2020
    Gary G.
  • Donna was very professional, knowledgeable and friendly. In a very short time, she found the perfect fan for my screened porch.
    July 05, 2020
    Gwyn
  • Will order again because of friendly expert help.
    July 05, 2020
    Humby
  • Appreciate your service & products. I shall return!
    July 05, 2020
    Jayne V.
  • Patty was pleasant and delightful to work with.
    July 05, 2020
    Jennifer R.
  • One of the lamps was assembled incorrectly and I am still waiting forthe part. I will have to assemble the lamp myself and I hope can do it.....
    July 05, 2020
    Joann G.

6,421-6,450 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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