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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • There is no reason to be on hold for over an hour and to be hung up on twice. If your call volume is that high you need more people taking calls.
    May 22, 2020
    Cynthia
  • Very nice, helpful and offered good advise
    May 22, 2020
    Dave K.
  • She was wonderful without her I would have lost my order she saved the day
    May 22, 2020
    Georgiana P.
  • Excellent customer service!
    May 22, 2020
    J. Lanier
  • The bulbs with the lamps did not work. One lamp had swirls. The other didn’t
    May 22, 2020
    Jean W.
  • Great company
    May 22, 2020
    Johnny W.
  • Christy was very familiar with your stock and also understood what I was looking for. She was polite, but but really heard what I asked.
    May 22, 2020
    Kathryn A.
  • Thanks Mariel for all your help
    May 22, 2020
    Leena F.
  • One of the lamps I ordered did not work so I called and got a return number. Send it back but did not hear anything for 2 weeks. When I called in inquire I was told there was a glitch and the woman had to advise the people at inspection to get to it.
    May 22, 2020
    Manfred H.
  • Christy was very helpful in helping me find the part I needed for the lamp I accidentally broke.
    May 22, 2020
    Michael M.
  • Your sales person made it very easy to make a purchase I will definitely shop with her again and she also was very nice to talk to during these stressful times customer service is everything!thanks
    May 22, 2020
    Nancy F.
  • Thank you for hiring knowledgeable, pleasant people like Shannon
    May 22, 2020
    Pat P.
  • Polite and patient
    May 22, 2020
    Patricia B.
  • PEOPLE I CONTACTED WERE EFFICIENT AND VERY PROFESSIONAL. GOOD EXPERIENCE
    May 22, 2020
    Rod M.
  • personable and very helpful and knowledgable
    May 22, 2020
    Suzanne D.
  • Price could be better
    May 22, 2020
    Tammy
  • Your web site is easy to navigate. Descriptions, etc. are excellent.
    May 22, 2020
    Terri
  • She was very nice and helpful.
    May 21, 2020
    Lisa B.
  • The experience was wonderful. I wish the company gave me the 10 coupon after my first purchase. I given the coupon after I made my second purchase.
    May 21, 2020
    Nixsa S.
  • Helped me with fountain purchase.
    May 21, 2020
    Philip S.
  • Very knowledgeable
    May 21, 2020
    Sondra F.
  • very easy process and Julie was very easy to deal with and she had all the answers
    May 21, 2020
    Thomas K.
  • The person who helped me was great in every way
    May 21, 2020
    Tom K.
  • Donna was amazing and I am very demanding lol
    May 21, 2020
    Aaron A.
  • He went above and beyond to make sure I purchased the right lights for my need.
    May 21, 2020
    Alganesh T.
  • Great experience kind of hope I will need another Lamp soon so I can talk to Thomas
    May 21, 2020
    Barbara M.
  • This was my second time Purchasing ceiling fans from your company and each time was a pleasant experience, thank you
    May 21, 2020
    Beth N.
  • He was very helpful
    May 21, 2020
    Chester P.
  • Amazing experience!
    May 21, 2020
    Dave B.
  • The lady was great. She has no control over a fan replacement/shipping or defective fan. Unfortunately, I’m still waiting.
    May 21, 2020
    Debera A.

7,141-7,170 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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