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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • It was a pleasurable transaction!
    May 19, 2020
    Liane M.
  • Very knowledgeable and helpful. I had to order and have everything delivered later
    May 19, 2020
    Linda S.
  • The sales representative was VERY NICE AND HELPFUL
    May 19, 2020
    Mary R.
  • I’ve bought several items from Lamps Plus and have never had a problem. If I need further lamps, etc.,I will return.
    May 19, 2020
    Mary-Jo G.
  • Ordering online was a breeze. The fountain we ordered was exactly as described online with a minor exception to the exact color which was to be expected. Shipping was fast and our fountain arrived in tact and well packaged. Assembly was easy!
    May 19, 2020
    Michaela J.
  • Response time when trying to call customer service has been terrible.
    May 19, 2020
    Mike S.
  • Excellent experience. The representative was knowledgeable and very helpful!
    May 19, 2020
    Moriah C.
  • A very good one.
    May 19, 2020
    Nancy C.
  • She was very helpful and friendly. She suggested I get bulbs (something I didn't even think of)
    May 19, 2020
    Sandra R.
  • The problem wasn’t the Specalist. The problem was the laps plus policies
    May 19, 2020
    Stephanie C.
  • Didn’t feel that credit allowed for damaged product was enough.
    May 19, 2020
    Terry B.
  • You need to revamp your website I could not order directly, I had to speak to a consultant
    May 18, 2020
    Barbara B.
  • I like the extensive amount of choices. Gave me lots of ideas.
    May 18, 2020
    Bonnie Z.
  • Marisol was wonderful to help me. My product arrived damaged that was very upsetting she was quick to get it picked up and help me get an new order sent. Thank you Marisol you rock! Great service after a disappointing experience.
    May 18, 2020
    Connie D.
  • We miss your stores being open and will likely go in to look at a couple of lamps we have spotted on line.
    May 18, 2020
    De Anna and David
  • Quality products!
    May 18, 2020
    Deb
  • Helpful customer service!
    May 18, 2020
    Diana
  • great, have already shared my experience with my neighbors!
    May 18, 2020
    Dimitra
  • Very responsive, great personality, fun to work with.
    May 18, 2020
    John M.
  • I was on the phone for almost an hour, put on long holds. It has been very frustrating overall not to mention having to clear up broken glass from the damaged light fixture.
    May 18, 2020
    Linden S.
  • Suggested light bulbs for new fixture. Much appreciated!
    May 18, 2020
    Nancy M.
  • Patricia was great. She knows the LP products and she listens to the customer.
    May 18, 2020
    Nancy N.
  • Appreciate being able to order on line even though store is closed.
    May 18, 2020
    Phyllis M.
  • She was very helpful in getting our order done.
    May 18, 2020
    Roger
  • Nuria, was very helpful and knowledgeable. Her great personality also made the transaction a good one!
    May 18, 2020
    Scott C.
  • The customer service agent assisting me was quick, friendly and efficient! We got our order placed shortly after inquiring about additional rod for our taller ceilings.
    May 18, 2020
    Shannon
  • It's been weeks and I am still waiting for replacement parts that did not come with my original lamp shipment.
    May 18, 2020
    Shelly
  • Very Helpful & friendly girl.
    May 18, 2020
    Sherry Q.
  • Best customer service team! I can’t say rough wonderful things
    May 18, 2020
    Sue A
  • Lamps Pius is great and always enjoy shopping at the store or online.
    May 18, 2020
    Susan F.

7,201-7,230 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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