Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • She was very friendly and helpful! Made good suggestions.
    March 31, 2020
    Lisa M.
  • Wonderful designs and selection. How fun.
    March 31, 2020
    Leslie P.
  • Easy
    March 31, 2020
    Ron G.
  • thanks for being available
    March 31, 2020
    Cheryl
  • Will continue to use Lamps Plus for my lighting needs
    March 31, 2020
    Kathleen M.
  • She did a good job
    March 31, 2020
    Lana H.
  • Sam was very patient and helpful. I was mixed up on the lamp I eas ordering, and I contradicted what he told me. It turned out I was incorrect, but Sam was very respectful concerning my error.
    March 30, 2020
    Sarah P.
  • I look forward to shopping again with Lamps Plus!!
    March 30, 2020
    Donna P.
  • Very efficient. My light arrives later this week. I’m excited to see it.
    March 30, 2020
    Julia C.
  • The Lighting specialist provided me with her direct phone number so I could call her back once I resolved my credit card issue and she placed the order on my behalf.
    March 30, 2020
    Nancy F.
  • Not sure if this product is imported from China or not, hopefully not. Otherwise should have been less expensive.
    March 30, 2020
    Khosrow K.
  • easy online website...I like the lamps
    March 30, 2020
    Patricia M.
  • I bought a mirror, not a light
    March 30, 2020
    Barbra A.
  • Professional and personable.
    March 30, 2020
    Jim l.
  • Customer Service is great!
    March 30, 2020
    V. Wingard
  • Item arrived as stated at time of purchase.
    March 29, 2020
    Nena C.
  • exceeded my expectations
    March 29, 2020
    Aaron L.
  • I can go to a dozen store's and not find what I'm looking for. But check out your adds on the Net, and here it is, just what I'm looking for.
    March 29, 2020
    Mark O.
  • I don't usually remember names, but I remember Jasmine. She was very helpful and made the whole experience painless.
    March 29, 2020
    Reid
  • I could not finish my ordering so a live person came on & she had to finish it for me.
    March 29, 2020
    RosemRie W.
  • I bought a ceiling light and it wasn’t bright enough so Donna looked up my purchase and recommended larger watt bulbs and they were sent to me within 2 days, I couldn’t believe it, and they made the area so much brighter.
    March 29, 2020
    Virginia M.
  • Provide receipts!
    March 29, 2020
    Kim
  • Very helpful and knowledgeable
    March 29, 2020
    Phil
  • I’ve always had good service from Lamps Plus
    March 29, 2020
    Joan
  • I called to purchase a light shade. I did not have the exact description of the light fixture. She was very helpful in finding exactly what I needed. The item has shipped. Just awaiting the delivery.
    March 28, 2020
    Cindy C.
  • Ordered Led bulbs for my new fixture. When I received the confirming via email, these bulbs were not acceptable. I called immediately to cancel the bulb portion of the order. Ordered other bulbs. These were acceptable and was told the initial order
    March 28, 2020
    Dorothy P.
  • Very generous with time and helping solve my issue with a damaged part.
    March 28, 2020
    Colin L.
  • Great shopping experience
    March 28, 2020
    Joni
  • very knowledgeable, was very quick to resolve my problem with my order.
    March 28, 2020
    Joy R.
  • Lamp arrived on 3/27 and easily assembled this morning. Very nice!
    March 28, 2020
    Deb R.

7,741-7,770 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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