Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Donna was very pleasant to talk with.
    March 20, 2020
    Greg M.
  • I have already recommended it to friens.
    March 20, 2020
    Friends
  • I was very happy with my shopping experience. Donna was very helpful she told me to measure the wall so I could get the right placement .
    March 20, 2020
    Charlett K.
  • Always have had excellent customer service!
    March 20, 2020
    Renee W.
  • Wonderful shopping experience!
    March 20, 2020
    Walter J.
  • Excellent service.
    March 20, 2020
    Lori D.
  • David was great..was very helpful in finding what i wanted.Thanks
    March 20, 2020
    Clarice L.
  • It was a pleasure to have friendly, helpful customer service. And she was articulate and knowledgeable.
    March 19, 2020
    Sharon O.
  • Extremely satisfied with this customer service. I was in constant and timely contact with Viviana M. via email, text and phone conversations. She resolved my issue with a positive outcome and it was a pleasure corresponding with her.
    March 19, 2020
    Kenneth W.
  • Your search criteria are helpful.
    March 19, 2020
    Suzanne S.
  • Julie ext.4570 was very accommodating and went well beyond expectation...
    March 19, 2020
    S. Rowles
  • Patricia is amazing. She was so genuine and patient and embodies the human element that is lacking in so many experiences today. I will shop with you again because of my experience with her.
    March 18, 2020
    Rashada
  • I had to call your customer service on and item I ordered and in both instances the reps did an excellent job ! Good old fashioned customer service ! Outstanding !!!
    March 18, 2020
    Fredrick
  • This is the first time I ordered my item online and talked to the salesperson. KIERSTEN E. is very helpful & friendly :*)
    March 18, 2020
    Tuyet N.
  • Was very helpful. Lamp was ordered on amazon and found there was an issue and Christopher was very helpful with getting a new lamp ordered
    March 18, 2020
    Carol D.
  • After receiving one damaged globe, I think the lighting specialist should have gone to the manufacturer on my behalf. I had explained it was just poor packaging.
    March 18, 2020
    Jeanette
  • Can't wait for the delivery and to actually see the fountain. The photo's were impressive so I'm excited to see the product.
    March 17, 2020
    CJ R.
  • So far I am very satisfied with the light fixtures I have ordered.
    March 17, 2020
    DonnA M.
  • Very nice,engaging & helpful
    March 17, 2020
    Gail W.
  • Mario was fantastic on the phone! I enjoyed talking with him! Great Personality. Now I hope the replacement shade is not shattered when I receive it this time
    March 17, 2020
    Roxy R.
  • Very good!
    March 17, 2020
    George
  • Shannon made my buying experience so easy and enjoyable.
    March 16, 2020
    Patricia T.
  • loved the lamps
    March 16, 2020
    Jann B.
  • He was very helpful and in a timely manner. He was very pleasant to speak with. He gets a big 5!!
    March 16, 2020
    Janie L.
  • My experience was with furniture but the results were all the same
    March 16, 2020
    Dennis S.
  • I have always been happy with everything about Lamps Plus. Moving to a new house I knew it’s where I’d get my lamps from.
    March 16, 2020
    J Riley
  • Lamps Plus is an excellent company to do business with. They have high quality lamps, are very helpful and get things do in a swift matter of time.
    March 16, 2020
    Shelley B.
  • Ordered 2 lamps ~$200 each. One was shipped with manufacturing defect. Shipped back/ 2 weeks for a replacement and it too had issues. Not he quality I expected for the price.
    March 16, 2020
    Elizabeth Z.
  • Very helpful and pleasant manored
    March 16, 2020
    Susan O.
  • Mario was efficient, professional, friendly and helpful. I will be ordering my next lamps plus shipment from him. I have had lamps, a Hall chandelier, and now a kitchen chandelier - all outstanding pieces. Thank you, Mario! Thank you, Lamps Plus!
    March 16, 2020
    Elizabeth C.

7,831-7,860 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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