Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Shopping experience is always pleasent
    June 18, 2018
    Paul E.
  • Andy helped me over the phone and I had a wonderful experience
    June 18, 2018
    Gina
  • The styles are great, you have good selections to pick from ---modern, traditional and anything in between. You always have a good sale going on. You have replaced almost every light fixture in my home. Your light fixtures have made a great improve
    June 15, 2018
    Carole B.
  • I can not get excellent to light up but it was more that EXCELLENT for me!!!!!!!
    June 15, 2018
    Glenda B.
  • Nothing more to say, will absolutely recommend your company!
    June 15, 2018
    Dean
  • I have been a happy customer with Lamps Plus in Nevada & now in Udaho. Wonderful company!
    June 15, 2018
    Issa
  • Patricia was great to work with. She was knowledgeable about the product as well as very personable. Thank you so much!
    June 15, 2018
    Michele
  • Thanks to the staff
    June 14, 2018
    WP
  • Well done quality easy and free shipping will buy from you again I need a fan
    June 14, 2018
    Al D.
  • I ordered a nice fountain. It was my very first purchase with Lamps Plus. The first time it arrived I only received 1 of 2 boxes. In addition, the box I received 1 of the 2 pieces included was cracked. I contacted customer service. They assured me it
    June 13, 2018
    Kim B.
  • Well one of the lamps had to be returned because it was broken and I did notice that job don't have Handle With Care or Fragile on your packages
    June 11, 2018
    Victoria
  • It was average; the lampshade was lovely but the experience was just ok.
    June 11, 2018
    N. Bricker
  • online representation need improvement
    June 09, 2018
    E. Sarkany
  • The product got ordered but, I have not received the item.
    June 09, 2018
    Colonel
  • The store is filled with lovely choices and the assistants do not hover, but give the shopper plenty of time to look around. I never feel "watched".
    June 09, 2018
    Jan M.
  • Eric was great. Shipping seems to be slow
    June 09, 2018
    C. Sutton
  • love the quility and looks!! Awesome!!
    June 08, 2018
    Burton L.
  • Shannon is a asset to the company and has helped me greatly with my selections.
    June 07, 2018
    Peter
  • It was easy and practical.
    June 07, 2018
    Ed B.
  • votes aren't in... waiting for a part that arrived damaged in shipping, Finger's crossed it's on the way so I can use my beautiful new fountain!
    June 06, 2018
    syborg
  • Donna—-listened,very kind and HEARD every word I said——
    June 02, 2018
    B. Marzano
  • Will use your on line ordering again as a pleasure to deal with professionals!
    June 01, 2018
    Koko
  • The drawing and photo of the lamp does not correspond to the actual look. As I indicated the horizontal expanse of all of the "branches" is far greater than pictured. It is a shame because I very much like the style as pictured.
    June 01, 2018
    Joan D.
  • Very friendly and knowledgeable employee.
    May 31, 2018
    Sterr
  • I Am still waiting for a lamp replacement
    May 30, 2018
    Teri M.
  • This was my first time ordering and I would definitely go back to my specialist. She has Excellent customer service and a true pleasure speaking with her. Many thanks.
    May 30, 2018
    Angie P.
  • The sales person was very helpful and was able to answer the questions that I had.
    May 30, 2018
    C. Collet
  • Haven't received my purchase yet, but so far the two sales associates I had communicated with, Jennifer and Virginia, have been very nice and helpful.
    May 29, 2018
    Mari P.
  • Initially I was suppose to receive a call back within 30 minutes but I did not revive the call till about 2 hours lather
    May 29, 2018
    Kiki
  • I was very happy with the help from Robert, but we got the wrong light bulbs and a major part was missing from a fixture. As my electrician was installing this on Friday of Memorial Day weekend, Marina was SO very helpful in ordering the missing pieces a
    May 29, 2018
    Lace

8,821-8,850 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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