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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Need to list the RPMs of the ceiling fans on the website. You only list the airflow, which doesn't tell me the strength of the fan. It's akin to saying a car for sales goes 100 MPH, but you wont tell me the horsepower or cylinders of the engine.
    May 28, 2018
    S. Freeman
  • I have made several purchases from Lamps Plus and have never been dissatisfied. I learned a valuable lesson today. I bought an item from another provider trying to save a few dollars, but in the end the purchase had to be returned. The same item was pu
    May 28, 2018
    C. Lincoln
  • My entire conversation was understanding and knowledgeable about the fan and my taste of where I was putting the fan in relation to the beam ! Excellent
    May 28, 2018
    Ana M.
  • Products should be checked before shipped. My finial didn’t fit and was defective
    May 27, 2018
    Mary C.
  • The best shopping experience ever for lighting/fans and accessories
    May 27, 2018
    Michael K.
  • Very pleased w/Products, service & delivery! Easy to shop & find what one needs!
    May 27, 2018
    Owls nest
  • it is always good
    May 27, 2018
    JRSN
  • As they say, "this wasn't my first rodeo" with Lamps Plus. I came back because of the variety and stayed because of the service
    May 26, 2018
    Ila M.
  • The new led bulbs work great, dimmable now. Im happy thank you
    May 26, 2018
    R. Childress
  • I would recommend this site to my family and friends. Very helpful.
    May 25, 2018
    P. Riederer
  • Senior love not having to go to the .mall.. all in all great experience thanks
    May 25, 2018
    Mary P.
  • What started as a question in a chat message to Artur, ended with a 5 item sale!
    May 24, 2018
    K. Thielen
  • Lamps Plus has a very nice selection of items that are sure to meet anyone's needs. It's also easy navigating through your website
    May 24, 2018
    Piano
  • Perfect
    May 21, 2018
    C. Nadaner
  • I saved money and got quality too. No long delivery time either !
    May 21, 2018
    Carroll C.
  • Lamps Plus always sent my purchases in a timely manner and never had missing or damaged parts until this last time.
    May 20, 2018
    LMW
  • It's all good! I'll probably be back for some lights. Cheers.
    May 20, 2018
    Truman
  • Nicky was amazing. She went above and beyond the call to help me out with a very tight timeline for these fixtures. I needed to get them within a few days and she worked to find a price effective shipping service that will fit my time restrictions nicel
    May 20, 2018
    W. Bell
  • Great products, great prices but shipping could you some improvements. Seems like it takes forever to get the products.
    May 19, 2018
    AGL
  • It is my first choice when I need a lamp
    May 19, 2018
    Javier S.
  • High quality customer service and very competitive pricing.
    May 18, 2018
    John L.
  • Petra was amazing I will use lamps plus for all my future protects
    May 18, 2018
    Bentley H.
  • has great products at great prices
    May 17, 2018
    Rolf R.
  • Bought two,different time and had quality cluster service both times.
    May 17, 2018
    B. Ricciardi
  • Daniel was great. Can in Saturday to complete the transaction so I could receive fan timely.
    May 16, 2018
    Kathleen M.
  • I’m a first timer, I ordered a floor lamp and I’m anxious to see how the product looks when it arrives. It was an easy item to order with your sales ladies help.
    May 15, 2018
    Birkton
  • Screws were not included. Was "re-packaged" Should have returned. Instead asked for missing parts. Nothing yet. Wish I had not opened & turned it around. Silly, Bad Business.
    May 15, 2018
    Rufer
  • In addition to expressing my appreciation for her outstanding service; I sent a complimentary letter to her manager. Donna represents Lamps Plus “in the best light”. Plan to only deal with her when my next purchase arises. Congratulations to have her on y
    May 15, 2018
    Viv
  • The splitter for the led lights on the fountain was not included in the box. I called And spoke to customer service. I think someone is sending the part.
    May 14, 2018
    Autm
  • Great experience
    May 13, 2018
    Orthodontist

8,851-8,880 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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