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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Outstanding on all fronts especially with customer service. Always trying to help.
    May 13, 2018
    Ted
  • I originally inquired about a cheaper model but was told it could not accept an LED bulb I was directed to buy a unit with a built-in LED bulb. I was helping a friend out and when I explained to him that I had to buy the other one because the original one
    May 12, 2018
    Moc
  • Sales person was professional and helpful
    May 12, 2018
    R. Cutter
  • FABULOUS ... Top notch service and knowledge base..
    May 11, 2018
    A. Frazier
  • I ordered a 12inch ceiling lamp and two hours later called to cancel that order and instead order the same lamp in 15" Apparently the order could not be pulled back from processing so nod it will be delivered and I have to go through the return process .
    May 10, 2018
    Largui
  • Considering almost everything was completed on line it went very smoothly. When Krystal called she was informative and very friendly. Pleasure to talk to
    May 10, 2018
    David W.
  • Had some issues with an order (defective item) they made every effort to make good then paid shipping to return said item. Very attentive and helpful agents. I'm impressed and sold on this company!
    May 09, 2018
    Stand
  • I enjoyed my shopping experience and hope to use in the future
    May 07, 2018
    Hardy
  • My lighting specialist Jim was very knowledgeable, courteous, friendly, efficient and provided high-quality customer care. His service was with a spirit of excellence.
    May 07, 2018
    V. Higgs
  • I had a wonderful experience ordering a waterfall. I have purchased all my lighting from Lamps Plus when we had our home built, many, many moons ago. I am thrilled with the quality, and the experience, I bought another outdoor fan last summer and it is
    May 07, 2018
    Chris
  • Everyone I dealt with was knowledgeable and professional.
    May 04, 2018
    G. Nielsen
  • Excellent, clear and precise information.
    May 04, 2018
    Enza
  • first time buyer, however I have not opened the box. I'm waiting for the service people to come.
    May 03, 2018
    Elite
  • Excellent product selection.
    May 03, 2018
    Caflis
  • A fantastic company to deal with, very helpful, responded to my problems very fast, I highly recommend thus company for your lighting needs!!!
    May 03, 2018
    Gil C.
  • I'm just not 100% sold on quality. Will see on replacement light
    May 02, 2018
    Kathie
  • I have purchased from several different websites recently, we are restoring a 1930 English Touter Brick home. Of all the sight I have used yours rankes up there with the top sights! O have shared with many people about your company. It’s a pleaser
    May 02, 2018
    Anne
  • I ordered a very expensive ceiling fan that was missing 2 parts so was unable to get it hung up. I called Lamps plus to notify them and was told the 2 parts would be sent out to me, just got the package and they sent the wrong parts. Now I have to call th
    May 01, 2018
    Tara
  • As a new home owner, I've never shopped for this type of lighting. I happened to find Lamps Plus a few days prior to placing my order with Barbara. It was late evening(my location East Coast) wanting to ONLY inquire on items. The kindest, polite, highly e
    April 28, 2018
    Lori
  • I am looking forward to receiving my ceiling fans!!!
    April 28, 2018
    Horsin
  • Sales rep was very knowledge about products and very helpful. Amazing he did not have access to inventory levels on the product I orded.
    April 27, 2018
    Bobbie M.
  • Cannot wait to see my light!
    April 26, 2018
    Kayed
  • Each room in my house has its own personality...I love my new lamps and fans I purchased at Lamps Plus!!
    April 26, 2018
    J. Cannone
  • Great products
    April 25, 2018
    Jane R.
  • After delivery I had a problem. I called my sales person Marine M. Left a message. No call back. This makes me feel that it’s all about the sale and no concern about customer satisfaction.
    April 25, 2018
    Scott H.
  • I have been buying fans from Steve for 25 years, he has always been knowledgable and helpful. Over time, I have purchased 18 top of the line Emerson's from him. Great salesman, very helpful.
    April 24, 2018
    P. Holt
  • I got my fan brand new and it has a broken part. They are sending me a new part for it
    April 24, 2018
    M. Johnson
  • Daniel O. was absolutely awesome! He worked with me on my order and was so professional about it! Thank you~
    April 24, 2018
    Sebreania H.
  • My experience shopping with Lamps Plus was very good. At time of order, I was informed that the payment for my lights would not be taken out of my bank account until June '18 when the lights would be sent to me. I just noticed that the entire amount of
    April 23, 2018
    Irving J.
  • You have a customer for life! :-D
    April 22, 2018
    C. Silverton

8,881-8,910 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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