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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Easy to order and help in obtaining the right units. Very personable people on the order desk. Fast order delivery. Products work.
    April 22, 2018
    Parsec
  • So far so good will have to see how good the lights are when we get them
    April 20, 2018
    Boatr
  • A lot of the fixtures are so unique and beautiful and not carried by other online websites. Price point is reasonable and service amazing. Great company to deal with. I have recommended lamps plus to lots of family and friends and will shop myself here in
    April 20, 2018
    Asmita
  • Product arrived very well packaged, no crushed or spots on the exterior due to the care in preparing for shipping. Arrived quickly.
    April 19, 2018
    Lynette P.
  • Great experience! Already researching more ways to shop from Lamps Plus!
    April 17, 2018
    Marty
  • I have called before and all the associates are friendly and customer oriented. Thank you.
    April 16, 2018
    NKGNTO
  • Best prices and selection. I have purchased lights for four different homes in the last 25 years. My only disappointment is that you do not have a store in Tucson, AZ.
    April 16, 2018
    R. Karp
  • Easiest purchase I ever made
    April 16, 2018
    Lori K.
  • Excellent.
    April 16, 2018
    Dennis
  • Shipping time seems to be a little long, in the age of Amazon prime. Other than that, completely happy!
    April 16, 2018
    Stuart
  • Charlie was fabulous. Extremely knowledgeable and fun to work with. You are lucky to have him on your team Thanks
    April 15, 2018
    Pam W.
  • Kaitlin was absolutely wonderful. She was very kind, courteous and extremely knowledgeable. Any person calling Lamps Plus will be very happy to have her help them. I did not spend a lot of money but she treated me as though I had. She took her time to mak
    April 15, 2018
    Dianna
  • It was a pleasure having someone answer the phone and help. The employees that I talked to were very engaged and pleasant.
    April 15, 2018
    Bob K.
  • Best customer service I have had.
    April 15, 2018
    Donald D.
  • The condition of the merchandise was very poor. I had to reorder items and haggle for a discount off one item.
    April 14, 2018
    Tracey K/
  • I was trying to p,ace my order online..but something went wrong and it didnt gi through. So I called and Sonya took care of everything. Thank you. Cant wait till my lamp gets here.
    April 14, 2018
    Mae
  • Customer service rep was excellent as the face of your company
    April 13, 2018
    M. Baldwin
  • I’m still awaiting the product. Provided it arrives in excellent condition everything was a very nice experience. I’m going to definitely use your site again. I’ve already shared it with a Realtor and a decorator. They weren’t aware of your site! Th
    April 13, 2018
    William
  • Excellent service as always. […] I will continue to make additional purchases as needed. Thank you.
    April 13, 2018
    Carol L.
  • Greg was very helpful and nice.
    April 12, 2018
    Star
  • After the order was made, I got another question, about the length of a lamp chain. I called when Bonnie was busy. A man answered the call and passed on my question to Bonnie. Then Bonnie called me the following day with the answered I asked for. That was
    April 12, 2018
    Qing H.
  • And it was quick!
    April 10, 2018
    Lauri C.
  • Will always remain a loyal customer because they are loyal. Great prices and selections
    April 09, 2018
    LaPonte
  • Our chandelier has not yet arrived, but I like the return policy as "insurance".
    April 09, 2018
    Gerber
  • Charlie was one of the nicest sales specialist I’ve Ever spoken with...seriously. My husband and I We’re both in sales...we were as helpful as Charlie...as people should be! A pleasure!!
    April 09, 2018
    Mary N.
  • very pleased and very happy no tax and free shiping
    April 09, 2018
    C. Cramer
  • I love Lamps Plus, and service at the stores is usually very good, but this was he best
    April 08, 2018
    MoDean M.
  • The experience was smooth from the ordering process until the delivery of the item.
    April 08, 2018
    Rccl
  • Good
    April 08, 2018
    Sanders
  • I will shop here again and hope Donna works with me again.
    April 07, 2018
    T. Babcock

8,911-8,940 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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