Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Donna H. is such an amazing representative of your company. It was such a pleasure to interact with an immensely caring person, the consummate professional in every way. Donna helped my so much, going well beyond all I could hope for.
    October 16, 2024
    Katherine D.
  • The Specialist was incredible. He knew exactly what he was doing. I had the ceiling fan put in yesterday and it worked beautifully and he was correct about all the components and how they worked.
    October 13, 2024
    Frank M.
  • Lighting specialist was very pleasant, knowledgeable and helpful. She exceeded expectations in helping me resolve my product return and reorder issues.
    October 13, 2024
    Paul J.
  • Enthusiastic about the products, and willing to work to get me my best price and shopping experience.
    October 10, 2024
    Ellen H.
  • He was intelligent and professional and made a suggestion about the bulbs. Led vs just standard type, which I found to be a good and efficient fit for my lamp that I ordered!
    October 10, 2024
    Francine B.
  • Enjoyed our conversation with Julie. She was professional and knowledgeable, and answered all our questions. Many thanks Julie!
    October 10, 2024
    Andrew S.
  • Donna was professional and helpful in every way. She was super knowledgeable and helped me select the perfect lighting for home.
    October 08, 2024
    Barbara R.
  • The representative was a pleasure to deal with. She was diligent and courteous while handling my matter.
    October 07, 2024
    Thomas B.
  • She was incredible, knowledgeable, fast. If I wasn’t retired I would have tried to hire her for my business! A+
    October 07, 2024
    Greg C.
  • Kimberly B. went above and beyond to help with my order. I appreciate the details and her patience while answering all my questions. Thank you looking forward to my order.
    October 06, 2024
    Sara M.
  • Shannon was very professional and personable. She followed up very well with email correspondence.
    October 06, 2024
    Leonard D.
  • The two people who helped me with my issue were polite, pleasant, and helped me understand why the email asked again for billing information and also completed the information needed .
    October 03, 2024
    Barbara J.
  • Marty was excellent. We talked a few times. Got measurements. She helped stay within our budget. And was super nice and friendly!!
    September 30, 2024
    Nancy D.
  • Shannon was excellent, a exceptional member of your team. I will be ordering four more outside light fixtures.
    September 30, 2024
    Lynn R.
  • Jennifer was a pleasure to work with. She was a bright spot in my day. She helped me choose a fan and decide how to handle an issue with an older Minka fan. Thank you, Jennifer!
    September 26, 2024
    Martha M.
  • The woman who helped me was lovely. It was great to learn more about open box options as they do save a good amount of money. The light arrived and it was totally fine. It is now lighting up my hallway nicely.
    September 25, 2024
    Liz T.
  • Shipping was super fast which was great
    September 25, 2024
    Richard M.
  • The specialist I worked with was EXCELLENT! She was able to identify the item I was looking for from a photo and went above-and-beyond in assisting me purchase it.
    September 23, 2024
    Cynthia T.
  • Our specialist was very helpful in finding out the characteristics of the outside lantern we wanted to buy.
    September 22, 2024
    Margaret H.
  • I really appreciate the kindness, answering my questions and helping me out on a few items with a little more discount. It really meant a lot to me and I very much appreciate him doing so. Very easy to do business as the first lady was not!
    September 21, 2024
    Mary D.
  • This was my first time ordering from Lamps Plus but it will certainly not be my last. Excellent experience from ordering to delivery!
    September 20, 2024
    Gale S.
  • Very understanding and helpful. Followed up as promised.
    September 19, 2024
    Martha S.
  • Order received was damaged, specifically lamp shades battered due to lack of packing material in box.
    September 17, 2024
    Vivian D.
  • I have not received a purchase receipt so I can’t follow tracking so I do t know when to expect Have no receipt for purchase
    September 16, 2024
    Susan V.
  • Brycee was a pleasure to work with. He made my shopping experience a wonderful experience.
    September 16, 2024
    Sarah T.
  • Really exceptional experience. I needed a light kit which didn’t seem available online. Called and a specialist figured out the skew number and contacted the factory. Light kit is on the way. So helpful. Thank you.
    September 16, 2024
    Richard K.
  • Shipping. Package damaged and both lamp shades are no longer round
    September 15, 2024
    Chris K.
  • Bryce was very personable and knowledgeable. Very easy buying experience.
    September 15, 2024
    Leigh O.
  • Sal was very knowledgeable and helpful with assisting me get the parts that I needed.
    September 15, 2024
    Gregg K.
  • Elizabeth was wonderful to me. She knew the products and quickly understood what my problem was. Excellent experience.
    September 14, 2024
    Mary Ann G.

61-90 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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