Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
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Great customer service -- rep very good. Ordered on Wednesday and received on FridayMarch 23, 2018K. Jewett
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Great selection of lighting options in a variety of styles- comparable to the big box and specialty home stores that feature trend lighting.March 21, 2018Shefali S.
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I was impressed by how quickly the light fixtures arrived even though they were not perfect.March 20, 2018C. Manning
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I’ve always loved the items I’ve purchased at Lamps Plus. The most recent order- a Possini Ceiling fan is awesome!March 19, 2018JDK
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Two of the lamp shades arrived damaged. I contacted customer service, sent pics, and immediately they sent new shades. I highly recommend this company, they work with their customers for a positive customer experience and satisfaction.March 18, 2018Linda B.
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It was a awesome experienceMarch 17, 2018Nadine C.
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You'll never be unhappy. Everything is exceptional quality and absolutely beautiful.March 16, 2018Lufra
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Ordered light and salesman put wrong bulb in light used for a week and quit working not happy have spent 100 of dollars with company would like compasation? For incovince......March 16, 2018Rory G.
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Bottom drawer was cracked. I called immediately. The person I spoke with was super nice and instead of return the whole stand he said they would just send me a new bottom drawer, so that made since and made me happy. I’ve heard nothing, so hoping it’s inMarch 14, 2018Rebecca S.
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Even though I didn't purchase a light yet, I did purchase a bathroom vanity in which she was very helpful. Will deal with them againMarch 14, 2018Darryll and Jill
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i would recommend lamps plus to family and friendsMarch 14, 2018QVC
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Very good experience.March 13, 2018Slim
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Excellent experience with rep.March 13, 2018J. Lyndhrst
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perfectMarch 13, 2018P. Passanisi
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This Lamp is a replacement for my old one. It's a duplicate to the T. Honesty. My old Lamp was over 20 years old. I am extremely pleased. Thank you again.March 13, 2018C. Bess
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I have used your company many times and will continue to do so.March 12, 2018Don. M
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Hope it’s gets here ontime. This is very important to me I live out of State. My specialist assured me this would not be a problem keeping my fingers crossed.March 12, 2018MJ L.
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VERY PLEASANT EXPERIENCE -FELT I WAS IN VERY CAPABLE HANDS. THANJS!March 12, 2018Carl W.
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Jennifer at extension 1997 was excellent. Instead of putting me on hold she researched the information and called me back. we probably spent 30 minutes, she was very helpful and extremely courteous. Please tell her thank youMarch 11, 2018Bo D.
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I tried to cancel my order in 3 hours & was told it was too late so I have contacted my credit card company to stop payment on the charge. the person that I talked to to order the fixture was very pleasant & I hate it that it turned out this way.March 10, 2018Don P.
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Very pleased.March 10, 2018Sara
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have recommended Lamps Plus to many friends at the gym. Some have had items delivered and were grateful for my input. my daughter has also bought from you & was happy.March 10, 2018Honyak
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Everything was well done and efficient. My lamp and chairs arrived as scheduled!March 10, 2018Dachap
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Fantastic! You had just what we wanted and a great customer service experienceMarch 10, 2018Toni W.
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Great customer service! Knowledgeable. Thank you!March 09, 2018Lillian
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Specialist was friendly and helpful! Answered all of my questions thoroughly and without hesitation - would highly recommend her services.March 09, 2018Lee
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great experience. i'm a repeat customer now. only disappointment is one of the three pendants i have ordered is on backorder for two months.March 09, 2018Kimberly A.
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All is fine so far just waiting for orders to arrive. Pleasant experience with Lamps Plus, happy I discovered such a great place.March 08, 2018Bon L.
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Krystal was extremely helpful and patient with me. She is a fine example of customer service.March 06, 2018Wanda W.
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Ordered a beautiful light. It arrived in good time however missing a part. Contacted your company as was informed the part would be sent right out. A day or two later received an email stating the missing part would not be sent until sometime in April!!March 06, 2018Loni
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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