Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.7 / 5988 Reviews
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I got good experience since is second time buying another chandelier from LUMPS PLUS. ThanksFebruary 02, 2018Jojatu
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Needed white in a couple of styles and you only had crème.February 01, 2018Joy V.
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very easy to order from ,and we received our fan in a very timely manner. service was awesome. we haven't put our fan up yet but it looks very modern , just what I hoped for .I look forward to more purchases with Lamps Plus Thank You!February 01, 2018Monique
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The first purchase I made was for the kitchen island. It’s a three pendant lights and when it was hooked up only one of the 3 globes work. I purchased brand new bulbs and changed them with different bulbs but the other two did not work. I was only grantedJanuary 30, 2018Anne D.
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An easy and enjoyable experience. Great selections and Angela was a dream to work withJanuary 30, 2018Sand J.
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It was great!January 30, 2018Patt
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Very helpfulJanuary 30, 2018J. G.
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Box was sent with no part to hang the $350 fan. Ordered replacement via chat, no lamps plus fauly but rather casa fans issue still sucks.January 30, 2018Greg
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Miriam went above and beyond to be helpful. She even persuaded me to get an additional floor lamp that I was interested in. She was able to give me the upcoming sale price. Her extra sale bumped me into spending $2k with Lamps Plus in 2 weeks.January 29, 2018Forest
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They just don't get any better than Bonnie ... she's knowledgeable, good natured, and was a pleasure to work with. I'd start buying the grand kids birthday and Christmas stuff from LP but they're still into toys and clothes. You guys are great!! ThaJanuary 29, 2018C. Mac
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Save tax and shipping. Probably $150! ThanksJanuary 29, 2018Paul
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Initial order had one unit with broken glass. Specialist on phone extremely helpful and got replacement sent out immediately.January 26, 2018Seyman
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had to return an item that did not fit my needs (wall lamp that was not outdoor compatible. The rep was going to charge me $37 to return. After spending over $1800 in lamps over the last 6 weeks, one return should not cost me $37. She finally agreed toJanuary 25, 2018Bruno J.
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Easy to order and very fast shipping. Very pleasant staff and very helpful customer service.January 25, 2018Jay
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Keep up the good work!January 25, 2018J. Frank
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Love your products and customer service!January 25, 2018A. Talley
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Thomas D was great! He listened to what my lighting needs were and handled everything extremely well. He is an asset to Lamps Plus.January 25, 2018Bette C.
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I love the lamps they look great in my leaving room.. thank uJanuary 25, 2018Bott S
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It is such a pleasure to sit at home and have your fantastic choices at my fingertips !January 24, 2018Johann A.
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I have ordered before and was happy with the results.January 22, 2018Sharon D.
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Mariel was OUTSTANDING!!! Would love to work with her on all future purchases! She’s Excellent!!January 22, 2018Wegrzyn
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Ordered a potrack with lights. It was easy. Then we ordered extra chain for the potrack. They sent the wrong color. Asked if we could go to the store in our state. It's 8 hours away! Then 2 people asked us if we could just use the black chain. The potracJanuary 20, 2018Rnd R.
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very easy to order and answered my questionsJanuary 20, 2018Dr. D
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I was just baffled by the charge for the lightbulbs that were clearly indicated as being included. I stated that I did not want to buy any lightbulbs.January 19, 2018Bill S.
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It was super great!January 19, 2018Joanie L.
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I look forward to my next purchase!January 18, 2018Veri P.
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Just an all around enjoyable ordering experience.January 18, 2018Al L.
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Shannon was very pleasant and everything one would expect from a sales rep. Because of her wonderful disposition, I let her process my order. Shannon is an asset to your company! We need more people like her. Cheers!!!January 17, 2018Fright N.
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Will be returning for more products! Easy to use great customer service. Wish you had complete line’s of certain company’s..January 17, 2018Jesse
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The first lamp I ordered came broken and packed horribly, then when I called that company, not lamps plus, a third party.I felt like I got the run around, all different information. Very disappointed in that company. Lamps plus - I have gotten 2 lamps frJanuary 15, 2018A. Coppert
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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