Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review
Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
-
Check out these Reviews4.6 / 51,002 Reviews -
Check out these Reviews4.6 / 510,753 Reviews -
Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
-
He was cheerful. Was very Efficient in guiding me through the process. He answered all my questions with authority and was apparently very knowledgeable about his products.September 14, 2024Pablo V.
-
Other than the time I had to wait for a rep to respond, everything was very professional. And best of all, I could understand every word.September 13, 2024David B.
-
Excellent customer service and assistance in placing my order!!September 13, 2024Ginny P.
-
Shannon was super helpful in listening to my initial price match request and then just took care of the whole order over the phone. I already got the lights from fed ex! So seamless.September 13, 2024Christina A.
-
Nuria was very knowledgeable of the product and the delivery process. She was a pleasure to work with.September 10, 2024Ken R.
-
Bryce was very helpful, knowledgeable, and efficient excellent to deal withSeptember 10, 2024Harriet L.
-
Best experience I have had with ordering a product on-line. Expert help and assistance to get me exactly what I wanted on a timely basisSeptember 08, 2024Jack P.
-
Christine went above and beyond to help me with my order.September 05, 2024Christina L.
-
I have to wait to order a lamp I tried to order on line because of a glitch in your system. The specialist with whom I talked about it was very helpful.September 03, 2024Karen B.
-
Nuria clearly understood my concerns and provided ideal options of lamps and accessories for my bedroom.September 03, 2024Darryl S.
-
Julie was so helpful and such a joy to work with. She saved me so much time knowing the product and offering suggestions.September 02, 2024Carla H.
-
Robert Allen was fabulous and exceeded expectations. He was very helpful, courteous (which is rare these days), and professional. He double-checked on a few features of the ceiling fan that I was interested in and I was ready to make the purchase!August 30, 2024Antonella L.
-
Extremely pleased with young lady’s knowledge and willingness to find the lamp that I was interested in purchasing!August 29, 2024Carol V.
-
Lamps plus rocks, I will buy again soon.August 28, 2024William J.
-
We are installing the item now. It must be a good omen in that the chandelier was shipped from Redlands, CA where we lived for 25 years. We miss having a store in Oklahoma City, but ordering from your web site went well.August 27, 2024Carol T.
-
Stephanie went over and above to help me with an exchange.August 26, 2024Laura S.
-
First and most importantly I was pleasantly surprised that someone called me. I did have a question that stopped me from placing my order. She was very efficient taking care of all my questions and needs. Because of her I placed my order confidently.August 25, 2024Phyllis P.
-
I described my problem over chat, and he immediately got me what I needed and helped me place my order.August 24, 2024Jeff J.
-
Professional, knowledgeable and courteous. I was very pleased that David knew my previous order information and was able to quickly recommend light bulbs and switches that I had not thought about. David also was knew I had items in my “cart".August 23, 2024Debi W.
-
Both specialists I had were very friendly and ready to help making the ordering and the return very easy.August 22, 2024Gail P.
-
Salvatore L was really nice and very helpful. I was having trouble doing the online transaction and Sal took care of the transaction for me. More companies should have associates like Sal.August 22, 2024Gregory B.
-
Very friendly. Knew all about my floor lamp. Suggested light bulbs. I was very satisfied with experience. Can't wait to get my floor lamp.August 21, 2024Alicia W.
-
Everyone I spoke with was extremely helpful. It's great to talk to a person/s instead of automation. The explanations for replacing my receiver on my fan was spot on. Everything went well, works as it should. Thank You all so Much.August 20, 2024Ricardo D.
-
This is fantastic I called Lamp Plus on Thursday evening because my lamps main light went out. A service representative called me back and promised me an NEW LAMP It was send out a day later and arrived already to day.August 19, 2024Gisela H.
-
Donna is so great to work with! She is so personable on top of everything else. It's always a pleasure to have her involved with my purchases!August 19, 2024Jeri K.
-
Donna was absolutely wonderful to speak with and went out of her way to make my shopping experience stress free and find me exactly what I was needing. Donna was amazing and my incredible experience was because of her.August 18, 2024Tricia H.
-
Need follow up it is going to our condo and we need to notify home watch when.August 18, 2024Carole B.
-
She said she lived in an older home as well, so she understood the problem with the original chandelier I ordered. (Still love that light) but helped answer questions and my doubts on the 2nd light I ordered. Same look but not as overbearing.August 17, 2024Peggie L.
-
My first order the fixtures were too dark. No problem with the return and reorder of the same fixtures in satin nickel. The return specialist was so kind and helpful. Everything has been returned just pending my bank adjustment once they receive it.August 15, 2024Pamela Z.
-
Marty was very friendly and professional. It was a pleasure working with her.August 15, 2024Susan C.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
1000's of
Exclusive Designs
Trend-setting looks from
our in-house designers.
Fast and Free
Shipping Over $49*
Discover same day shipping
on 1000s of designs.
Expert
Customer Service
Fast and friendly help by
phone, chat or email.
Amazing Values,
All the Time
Backed by our
Price Matching Policy.