$75 Off Orders $199+ Code: 26FR75 Ends: 8/10/2026

Shop Eligible Items

Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Will be doing business with Lamps Plus again.
    May 18, 2021
    Krause R.
  • Pricing and Quality are amazing and timely on deliver!!
    May 17, 2021
    Joanne G.
  • You have a great select of fans and lighting and I recommended your mirrors to my daughter and son-in-law to shop on your site.
    May 17, 2021
    Vicki R.
  • 3rd order this year because I really like expert customer service!!!
    May 17, 2021
    Leslie B.
  • Not all of the order showed up. Had to call to get the bit.
    May 12, 2021
    Julie G.
  • I have loved everything I purchased from Lamps Plus. I will definitely buy from them again.
    May 11, 2021
    Verena M.
  • Your lamps are beautiful and I'm already looking in your shop for my next lamp.
    May 11, 2021
    Josephine L.
  • The base of the fountain was cracked badly and will have to be replaced so it will take another month to get the replacement!
    May 11, 2021
    Mary Ellen K.
  • Really good customer experience, from web to chat to phone.
    May 10, 2021
    Patricia
  • It was an excellent experience. I loved the selection, the service and the products!
    May 10, 2021
    Jane M.
  • I wasn’t told until the end that my lamp wasn’t available for three more weeks.
    May 09, 2021
    Bill L.
  • Did not tell me my bulbs for my fan were not in stock. Shipping date is 4 weeks out.
    May 08, 2021
    Linda S.
  • Your customer service was excellent, in an era when excellence does not seem to be a desire on the part of many companies.
    May 07, 2021
    Elizabeth O.
  • Excellent customer service. Shipping was supurb.
    May 06, 2021
    James
  • I was very pleased with the variety of products you had. The items shipped in a timely manner, and you helped resolve a problem quickly.
    May 06, 2021
    Tara P.
  • Large selection - unique and beautiful
    May 04, 2021
    Mary Ann Y.
  • Very quick and easy. The shipment arrived much earlier than anticipated.
    May 04, 2021
    Jon M.
  • End result was great. One shade was damaged in transit but was quickly replaced by Lamps Plus.
    May 04, 2021
    Donald K.
  • Just hated that a fan was defective and had to be returned!
    May 04, 2021
    Andy V.
  • Easy to navigate website; good customer service; variety of choices in lighting.
    May 04, 2021
    Vince B.
  • Replacement lamp I ordered came super fast and it’s beautiful!
    May 03, 2021
    Tena C.
  • I placed my order on 4/13. On 4/16 3 of the four boxes were received. I spent hours on the phone with representatives as well as FedEx and I still do not have the the remaining lampshade. I am very dissatisfied with the customer service.
    May 03, 2021
    Gayle M.
  • The best experience I’ve had in a long time when calling a company for assistance.
    May 02, 2021
    Paul
  • Very satisfied. Couldn't believe it was such a good experience!
    May 02, 2021
    Rosanne P.
  • I received the lamps today - very very happy with the quality.
    May 01, 2021
    Rose L.
  • Always a good experience.
    May 01, 2021
    Marlene S.
  • I would say the quality control department should pay better attention on making sure the product does not leave the manufacturer with defects in the product. My piece came in with a crack in the glass. It was done at the factory. Lampshade is Bent.
    May 01, 2021
    Kevin M.
  • This was our third lamp purchase from Lamps Plus. Your staff is excellent, every time.
    April 30, 2021
    Chris M.
  • One of the fans we purchased had a defective light kit.
    April 30, 2021
    Alana G.
  • Wonderful experience. Rare in today’s world!!
    April 29, 2021
    Ed L.

1,591-1,620 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free Shipping
On Orders $75 and Up*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.