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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Lamps Plus has always delivered prompt service and timeless product.
    April 19, 2021
    Denise B.
  • Very good! Would buy lamps again.
    April 19, 2021
    Cindy W.
  • We’ve had nothing but great experiences every time we purchase at Lamps Plus.
    April 18, 2021
    Regina W.
  • One part of the lamp was damaged. The customer service person was very nice but the part was out of stock and we won't be receiving the new part until June.
    April 18, 2021
    Carol
  • Besides the selection of lamps, I was very happy with the price and the fact that their price beat out the other competitors.
    April 17, 2021
    Gail P.
  • Shipping is taking too long. Very disappointed. Will order again if they ship items faster.
    April 17, 2021
    Jacqueline M.
  • Tried to match an existing lamp that was discontinued. Agent was able to find replacement model to match.
    April 17, 2021
    Jerry E.
  • My lamp was sent with a defective part. The saving grace was customer service, who was responsive and sent a replacement part which I'm still waiting for.
    April 16, 2021
    Robyn P.
  • Quality at amazing value and very quick fulfillment.
    April 15, 2021
    Andria
  • Beautiful store, not enough sales staff. Horrible follow up service. We are still waiting after 3 weeks for a part that was broken in a chandelier. They checked and the warehouse had the part and would mail it out the next day!!! Not at all acceptable.
    April 15, 2021
    Beverly F.
  • The company provides affordable, beautiful lamps in comparison to competitors. Thank you for the affordable and pleasant shopping experience.
    April 15, 2021
    Mariea W.
  • A complete surprise! I’d never purchased from Lamps Plus prior and would never have ever thought to look for a chair from Lamps Plus.
    April 15, 2021
    James M.
  • Great customer interaction.
    April 14, 2021
    Richard W.
  • Great overall first experience buying from Lamp Plus!!
    April 13, 2021
    Debbie S.
  • I have made 2 purchases, and both had an issue. The first time, it was handled well, with no effort on my part. That's why I made the second purchase. However, the second one was handled so poorly, that I will not be making a future purchase.
    April 12, 2021
    Laura S.
  • I have made 2 purchases, and both had an issue. The first time, it was handled well with no effort on my part. That's why I made the second purchase. However, the second one was handled so poorly, that I will not be making a future purchase.
    April 12, 2021
    Laura S.
  • Appreciate the selection and value.
    April 12, 2021
    Alice S.
  • Love the selection and products available. When received product, it looked like expected. Looks lovely in the home.
    April 12, 2021
    Sherry H.
  • I couldn’t believe how many lamps there are. I was specifically looking for a tropical lamp to go in my family room I was very excited to find two different ones.
    April 11, 2021
    Sharon B.
  • This is a very great company who ships your merchandise quickly.
    April 10, 2021
    Cheryl B.
  • Love all your beautiful stock!
    April 10, 2021
    Claudia
  • Great selection and customer service.
    April 10, 2021
    Jack P.
  • I always have great experiences. Wonderful, kind staff.
    April 10, 2021
    Rebecca M.
  • I think knowledge about the products, helpfulness and friendliness made the process enjoyable. Totally satisfied.
    April 09, 2021
    Suzanne G.
  • Sal was outstanding, so efficient and polite and knowledgeable. Wish everyone I delt with was 1/2 as good. Lamps Plus is very lucky.
    April 08, 2021
    Claudia T.
  • I’ll definitely shop with you again! You have great products and great people.
    April 08, 2021
    Kristy M.
  • There’s no harp or finial for the lamp. Will see how long it takes for resolution.
    April 08, 2021
    Margaret W.
  • Lamp diffuser arrived damaged. No replacement shipped yet. Need better response when damage occurs. I still don’t know when to expect the replacement diffuser, or if one is even available.
    April 08, 2021
    Rick R.
  • Definitely had the best prices and selection.
    April 07, 2021
    Judi P.
  • I had a pleasant experience shopping at Lamp Plus.
    April 07, 2021
    Mariana

1,651-1,680 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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