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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Love your selection.
    April 07, 2021
    Shirley L.
  • Christy once again made my experience perfect!
    April 06, 2021
    Dot S.
  • Great experience.
    April 06, 2021
    Frank M.
  • One of the best online shopping experiences I have ever had. I particularly was pleased with the online chat - the response was quick, informative, and easy.
    April 06, 2021
    Thomas S.
  • Great selection.
    April 05, 2021
    Ron W.
  • Prompt delivery. Packaged very well except for the delicate LED lights. The lights were broken on the fountain.
    April 05, 2021
    Wanda G.
  • Customer service completed my order as unable to put in code for discount. Very friendly and helpful.
    April 04, 2021
    Phyllis K.
  • It was a very easy process.
    April 04, 2021
    Stephanie B.
  • Long time customer of Lamps Plus. Great products and good sales.
    April 04, 2021
    Suzann G.
  • Nice people, good service.
    April 03, 2021
    Ed S.
  • This is the way to build your brand...one person at a time!
    April 03, 2021
    Jeff M.
  • Very pleasant experience and will order again.
    April 03, 2021
    Marybelle
  • Disappointed I wasn’t told the fan I ordered with the light kit did not come with the shades.
    April 03, 2021
    Sandra
  • Was pleasantly surprised by the level of sales associate expertise, product knowledge and sound decorating advice. Not always the case with online sellers.
    April 03, 2021
    Stephanie B.
  • My item arrived damaged. However, the customer service person I spoke to was able to resolve my issue quickly, professionally and kindly. She deserves a bonus!
    April 02, 2021
    Janell B.
  • Great experience. Will buy from Lamps Plus exclusively. Great customer service.
    April 02, 2021
    Rosemary G.
  • The customer service was superior. I was really impressed that through the online chat someone offered to help me place my order and called to complete the credit card transaction.
    April 02, 2021
    Valeree
  • Quality all the way.
    April 01, 2021
    Joe K.
  • Wonderful to deal with.
    April 01, 2021
    Linda F.
  • Simply awesome experience!
    April 01, 2021
    Michael B.
  • Easy ordering.
    April 01, 2021
    Susan
  • Base arrived but still waiting for lamp shade. Good overall experience.
    March 31, 2021
    Gayle
  • Will recommend to others. Glad to see you back your products.
    March 31, 2021
    John
  • Part of lamp arrived broken. Still waiting to hear when replacement part will be shipped.
    March 30, 2021
    Elizabeth F.
  • I'll be back for my future furniture needs!
    March 29, 2021
    Charlotte M.
  • Customer service was excellent.
    March 29, 2021
    Cindy T.
  • The on off switch was missing from one of my lamps. I called customer service and I am waiting for a confirmation that the piece will be sent to me.
    March 29, 2021
    Claudia W.
  • I ordered a lamp which was damaged and the representative question me as if the part was intact when shipped. I love the product. It’s a shame that I had to ship both boxes back instead of shipping the damaged products.
    March 29, 2021
    Eletha G.
  • Nice selection of lamps, fair prices and good customer service.
    March 29, 2021
    Gale F.
  • I love shopping at Lamps Plus. Consider me a repeat customer.
    March 29, 2021
    Leonard

1,681-1,710 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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