Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.6 / 51,002 Reviews -
Check out these Reviews4.6 / 510,753 Reviews -
Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
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Very pleased with our lamp.March 22, 2021Julian K.
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Prompt delivery, good service.March 21, 2021Ana M.
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Very large mark on glass. Replacement sent. Damaged and not delivered.March 20, 2021Mike F.
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Joel H was awesome!March 18, 2021Chelsea M.
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Nice products.March 18, 2021Dorothy B.
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Jeannette was extremely helpful, knowledgeable, very pleasant. She deserves at least a few raises! In the last few decades Customer Service nationally has declined. So it’s quite refreshing to get someone like Jeannet!March 16, 2021Nahid
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Glass diffuser on light was in pieces upon unpacking the box.March 15, 2021Dennis A.
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Donna was outstanding. She is a rare breed in today's online shopping experience.March 15, 2021Diego C.
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Unfortunately after placing the order for table lamps, I got an e-mail a day later saying they were no longer available.March 15, 2021Susan E.
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Everything went well!March 12, 2021Beverly T.
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The finial is defective. Still waiting for the replacement to be shipped.March 12, 2021Gail E.
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My item is arriving late. It was promised on an earlier date. The customer service person I spoke to was rude and refused to help me. She didn’t even apologize for the miscommunication.March 11, 2021Joy S.
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Donna was very professional and pleasant to deal with!March 11, 2021Kathleen Y.
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Shannon takes her time and dedicates her artistic valor to my design space. Her opinions are honest and she showcases an array of options based on her esteem knowledge of the brand and its capabilities.March 10, 2021Bryan J.
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Always a pleasure.March 10, 2021Carlos
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Completely satisfiedMarch 08, 2021Barbara C.
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Donna was VERY helpful!!! She knows her products well.March 08, 2021Kelly D.
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Beautiful products and fast delivery.March 07, 2021Kathryn
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Great company. I’ll be doing business with you in the near future.March 06, 2021Randy P.
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Very pleasant dealing with Elizabeth. She was very helpful and understanding!!March 05, 2021Julian K.
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Everything was great.March 05, 2021Maggie
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Nicky went above and beyond and in the shortest amount of time setting up my return and my order replacement. Five gold at stars.March 03, 2021Pamela I.
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Very satisfied with customer service.March 02, 2021George S.
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Great response time.March 02, 2021Lin V.
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The representative was very helpful!March 02, 2021Pam S.
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First place I go when I'm looking for lighting.March 01, 2021Bruce M.
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Great variety, exceptional customer service and very good prices.March 01, 2021Dina S.
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Very pleased with the company.February 27, 2021Debra Z.
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Glass shade was broken in box. Called and explained to customer support, was told a replacement shade would be ordered and sent to me unless there was not 1 available, in which case I would need to repackage entire light fixture and ship back.February 26, 2021James F.
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I love Lamps Plus. Always a good experience and helpful if a product isn’t correct. They make it right. Keep up the good work.February 26, 2021Ann S.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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