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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • The website is very good and easy to use.
    February 24, 2021
    Gerard C.
  • We have received the two orders we placed and are very happy with both; you made both orders easy to place and both were received in perfect condition.
    February 24, 2021
    Becky B.
  • I was surprised to see all the things I can purchase from your site! I’m excited to shop more!
    February 23, 2021
    Sheila M.
  • We’ve ordered from you in the past and we definitely will again.
    February 22, 2021
    Vicki V.
  • I normally don’t purchase online products due to the need to see first hand and touch for quality. The experience I had with Patrica put my mind at ease. Thank you.
    February 21, 2021
    Edwin S.
  • Fantastic selection of quality products. If you can't find a light you love on this site it doesn't exist.
    February 21, 2021
    Monica Q.
  • Very good experience.
    February 21, 2021
    Marjorie
  • I have purchased 2 Tiffany Lamps from you 2 different times. They are both beautiful.
    February 20, 2021
    Joyce L.
  • Shopped here many times and has always been pleasant and easy. Quality products so far!
    February 20, 2021
    Marianne N.
  • Shannon is one of the reasons I order from Lamps Plus.
    February 20, 2021
    Carin S.
  • I love Lamps Plus. Have nothing but good things to say!
    February 19, 2021
    Cheryl B.
  • The fact that a real person answered the phone and quickly was simply amazing. Most companies make you wait hours to talk to a real person.
    February 19, 2021
    Lee R.
  • Large selection — very nice!
    February 19, 2021
    Terry P.
  • We were waiting for a sale and we got it since it was important because we purchased two fans.
    February 18, 2021
    Jane T.
  • I did an online order for a lamp that goes on the wall and on the website it suggested which cord cover to buy & it was very confusing. It turned out I bought the wrong one and had to return it. I was charged five dollars & then had to re-purchase it.
    February 18, 2021
    Joelle H.
  • I love my lamps! They look even better in person than on line.
    February 18, 2021
    Jeannemarie L.
  • I love the impressive inventory that Lamp Plus has, along with exquisite customer service. This is the second time I have ordered a lamp while interacting with a human and it is so much more helpful than trying to order online.
    February 18, 2021
    Christine R.
  • I have been a repeat customer over many years at various properties and have also recommended to others.
    February 18, 2021
    Thomas C.
  • Shopping with Lamps Plus is ALWAYS a pleasant experience.
    February 18, 2021
    Robert L.
  • Mariana was a huge help!! I wouldn’t have found the extra item I purchased without her, and as a first time shopper, she helped me learn more and make good decisions. I was very impressed!
    February 17, 2021
    Anna G.
  • I have to say that it has been a great experience dealing with Lamp Plus. Your product is excellent, timely shipping and fair pricing. Lamp Plus just gained a long time customer.
    February 17, 2021
    Alfredo P.
  • I ordered a lamp which arrived with no harp or finial. I had to call Lamps Plus and your company is shipping the missing parts. The gentleman I talked to online was very accommodating but I am disappointed to see my new lamp sitting here I assembled.
    February 17, 2021
    Lisa H.
  • Please make sure package is complete before sending. When I called about missing item, it was taken care of quickly.
    February 16, 2021
    Dan
  • I have shopped with Lamps Plus before and was always pleased
    February 16, 2021
    Linda A.
  • The ability to interact one on one with a specialist and be able to reach out to them directly is a massive plus and a definite distinction that sets Lamp Plus apart. Thanks for that.
    February 15, 2021
    Shamid M.
  • I highly recommend Lamps Plus!
    February 15, 2021
    Sara S.
  • I have been very pleased with the service and products provided.
    February 15, 2021
    Liz
  • I thought working with an internet fixture suppler would be problematic, but Shannon took all of the pain out of it. Everything went very smoothly. The Lamps Plus shopping experience was a breeze.
    February 15, 2021
    Allan H.
  • One of our lights came in from store missing pieces
    February 15, 2021
    Madelynn S.
  • Jenny was wonderful -- knowledgeable, thorough, patient, helpful and kind. She contacted the manufacturer of a chandelier I was considering, and, upon learning that it would not fit my space, she helped me select a suitable alternative. Thank you!
    February 14, 2021
    John P.

1,771-1,800 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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