$75 Off Orders $199+ Code: 26FR75 Ends: 8/10/2026

Shop Eligible Items

Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Service is always great.
    February 14, 2021
    Ron
  • Will continue to shop at Lamps Plus.
    February 14, 2021
    Jean
  • The item we purchased was damaged in shipping. The customer service person sent the replacement parts and the item was quickly fixed.
    February 14, 2021
    Benjamin E.
  • I have placed several orders for my renovation and have been very pleased with the service.
    February 13, 2021
    Cherri S.
  • You can find any kind of lighting you need at Lamps Plus.
    February 12, 2021
    Christine R.
  • I love Lamps Plus. Have ordered numerous items over the years. Items ship quickly.
    February 12, 2021
    Kit H.
  • I’ve shopped with you through the years and have always been pleased with products and prices.
    February 12, 2021
    Lorraine S.
  • Timely delivery. A small part one of the lamps was damaged, but after talking with a customer rep I was assured they would send a replacement part.
    February 12, 2021
    Hans Z.
  • I’ve ordered in the past and had excellent lights and service. Right on time and I love them. I already have told lady friends of mine about Lamps Plus because they loved my purchases.
    February 11, 2021
    Anne C.
  • I have been really happy with the support I have gotten when contacting the Lamps plus team. I am just starting a remodel and after the service every light fixture I buy will be from lamps plus. Thank you.
    February 10, 2021
    Joanne L.
  • Received the light glass bowl today, a perfect fit, great quality and very satisfied with the product and specialist who helped us. Thank you and will buy all fixtures in the future with Lamps Plus.
    February 10, 2021
    Pat N.
  • Martha was very helpful, informative and personable. Awesome person!!!
    February 10, 2021
    Sylvia S.
  • Love the product selection, ease of purchases and returns, and very pleasant and competent employees.
    February 09, 2021
    Felicia L.
  • Great selection and the website is easy to navigate
    February 09, 2021
    Tracey O.
  • Never had a problem with your service people...friendly, helpful, answer all my questions plus offer excellent suggestions. Very satisfied customer!!!
    February 08, 2021
    Randa H.
  • GREAT FRIENDLY SERVICE - THANKS! I have referred friends to Lamps Plus.
    February 08, 2021
    Sherry H.
  • Enjoyed my shopping experience. 5 stars.
    February 07, 2021
    K.S.
  • The specialist was very helpful and was very interested in helping me make decisions for my new home. His name was Dave and I will purchase other items for my new home.
    February 07, 2021
    Jennifer
  • Completely dissatisfied. Received my 500 plus dollar fan last December and it is still not up thanks to horrible customer service.
    February 06, 2021
    Doug M.
  • Their customer service is amazing!
    February 06, 2021
    Betty G.
  • First order had wrong invoice and did not include shade. Second order shade was damaged. Returned first lamp base and waiting for 3rd order to arrive. Hopefully shade will be in good shape.
    February 05, 2021
    Nancy S.
  • Tthe lampshades arrived beautifully packaged which is very important to me. I love them! This is a great company to do business with from start to finish. Will be a returning customer.
    February 05, 2021
    Jane L.
  • Very pleasant experience.
    February 05, 2021
    Maria
  • Great selection, great representative!
    February 04, 2021
    Steve G.
  • While trying to order a Casablanca fan thru the website, I had some questions so I called the number on the website. Christy answered and actually placed the order for me. She gave me her number should I have any issues. The fan arrived on time.
    February 04, 2021
    Barbara S.
  • The supervisor that I spoke with was very helpful and knowledgeable
    February 04, 2021
    Lynn D.
  • Lamps Plus customer service is second to none.
    February 03, 2021
    Lou M.
  • When shopping with Lamps Plus you will have a pleasurable shopping experience with great products to chose from.
    February 03, 2021
    Jeannie
  • The process of ordering replacement parts was surprisingly easy and convenient. I was delighted and told friends about my good experience.
    February 03, 2021
    Carol K.
  • I love Lamps Plus. I have purchased all of my light fixtures along with other decor from Lamps Plus.
    February 02, 2021
    Phyllis A.

1,801-1,830 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free Shipping
On Orders $75 and Up*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.