Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
-
Check out these Reviews4.6 / 51,002 Reviews -
Check out these Reviews4.6 / 510,753 Reviews -
Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
-
Donna is superb, knowlegable, friendly and efficient.January 17, 2021Steve N.
-
Love this business.January 16, 2021Mark S.
-
Great customer serviceJanuary 16, 2021Dedrah N.
-
I was confused by a back in stock email that led nowhere, but the person who responded to my web query was very helpful and walked me through the process of pre-ordering what I was looking for. Thank you!January 15, 2021Emily S.
-
Julie went above and beyond to assist me with my order and to obtain additional information I needed, so that I could make a proper purchase. I am very pleased with the services she provided!January 15, 2021Maria G.
-
I am extremely happy with the service I received from Rossana!January 15, 2021Sue R.
-
I love the products, customer service and ease of ordering.January 14, 2021Adria S.
-
I was surprised that the lights arrived so quickly. I found an outside light that I really liked and then Eric sent me a few other pictures that he thought would go with the others. Thanks, Eric, you really knew your collection.January 14, 2021Dorothy L.
-
Very easy website to navigate around.January 14, 2021Regina S.
-
Online shopping can be a daunting task. It's so helpful to speak to a live human! That's a big part of why I chose Lamps Plus. Also gave me the confidence that if there's any problem, it will be easy to address it.January 14, 2021Susan S.
-
Love the timely manner in which I receive my orders and the help given when asked for help with decorative ideas.January 13, 2021Gloria R.
-
Shopped at Lamps Plus for YEARS!!! My go to lamp/shade source. Happy I also found these stools which are very comfortable.January 12, 2021Jeanette M.
-
Lighting fixture arrived without connecting hardware, including crossbar, which is essential to installation. I called and was told that the light I ordered is out of stock and that the part that I need may or may not be available.January 12, 2021Mary Jo S.
-
Great products and even better customer service!January 11, 2021Kevin C.
-
Totally satisfied with my Lamps Plus experience!! Great products and even better customer service!January 11, 2021Kevin C.
-
The customer service at Lamps Plus is extraordinary!!January 11, 2021Marybeth M.
-
love my lantern and will be purchasing two more!January 10, 2021Paulette D.
-
I’ve purchased several chandeliers and bathroom lighting and very satisfied!January 09, 2021Crystal K.
-
Product was well packed so received in excellent condition and very nice looking.January 08, 2021Cindy B.
-
She was pleasant, professional and helpfulJanuary 08, 2021Dede B.
-
Easy, efficient and enjoyable!January 07, 2021Claire Z.
-
Love shopping at Lamps Plus.January 07, 2021Dana B.
-
Ms. Wang had the best customer service that I have experienced in years!!January 07, 2021JoAnne D.
-
Even though mix up with one order, response was excellent. Another order had a damaged shade and response was excellent. Will continue to use Lamp Plus in the future if I need anymore lamps.January 07, 2021Rebecca A.
-
Viviana was really customer focused and looked my to insure that I was ordering the correct lamp since I was ordering a replacement for and pair because it got broken. My concern is the lamp still hasn’t shipped. This why I didn’t rate as a 5.January 07, 2021Rebecca B.
-
Every time we spoke to someone, they were courteous and helpful.January 07, 2021Roger H.
-
The sales guy told me my order is in stock and that it will be delivered on Tuesday 01/06/2021. I am still waiting to even hear from Lamp Plus. I am disappointed.January 06, 2021Carolyn I.
-
Lots of choices and special promotions.January 05, 2021Bozena N.
-
Could not order online and get the discount coupon sent to me by Lamps Plus as it was expired the day it was sent to me. Had to call customer service to order.January 05, 2021Jeannie A.
-
Excellent quality!January 05, 2021John B.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
1000's of
Exclusive Designs
Trend-setting looks from
our in-house designers.
Fast and Free Shipping
On Orders $75 and Up*
Discover same day shipping
on 1000s of designs.
Expert
Customer Service
Fast and friendly help by
phone, chat or email.
Amazing Values,
All the Time
Backed by our
Price Matching Policy.