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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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  • Donna is superb, knowlegable, friendly and efficient.
    January 17, 2021
    Steve N.
  • Love this business.
    January 16, 2021
    Mark S.
  • Great customer service
    January 16, 2021
    Dedrah N.
  • I was confused by a back in stock email that led nowhere, but the person who responded to my web query was very helpful and walked me through the process of pre-ordering what I was looking for. Thank you!
    January 15, 2021
    Emily S.
  • Julie went above and beyond to assist me with my order and to obtain additional information I needed, so that I could make a proper purchase. I am very pleased with the services she provided!
    January 15, 2021
    Maria G.
  • I am extremely happy with the service I received from Rossana!
    January 15, 2021
    Sue R.
  • I love the products, customer service and ease of ordering.
    January 14, 2021
    Adria S.
  • I was surprised that the lights arrived so quickly. I found an outside light that I really liked and then Eric sent me a few other pictures that he thought would go with the others. Thanks, Eric, you really knew your collection.
    January 14, 2021
    Dorothy L.
  • Very easy website to navigate around.
    January 14, 2021
    Regina S.
  • Online shopping can be a daunting task. It's so helpful to speak to a live human! That's a big part of why I chose Lamps Plus. Also gave me the confidence that if there's any problem, it will be easy to address it.
    January 14, 2021
    Susan S.
  • Love the timely manner in which I receive my orders and the help given when asked for help with decorative ideas.
    January 13, 2021
    Gloria R.
  • Shopped at Lamps Plus for YEARS!!! My go to lamp/shade source. Happy I also found these stools which are very comfortable.
    January 12, 2021
    Jeanette M.
  • Lighting fixture arrived without connecting hardware, including crossbar, which is essential to installation. I called and was told that the light I ordered is out of stock and that the part that I need may or may not be available.
    January 12, 2021
    Mary Jo S.
  • Great products and even better customer service!
    January 11, 2021
    Kevin C.
  • Totally satisfied with my Lamps Plus experience!! Great products and even better customer service!
    January 11, 2021
    Kevin C.
  • The customer service at Lamps Plus is extraordinary!!
    January 11, 2021
    Marybeth M.
  • love my lantern and will be purchasing two more!
    January 10, 2021
    Paulette D.
  • I’ve purchased several chandeliers and bathroom lighting and very satisfied!
    January 09, 2021
    Crystal K.
  • Product was well packed so received in excellent condition and very nice looking.
    January 08, 2021
    Cindy B.
  • She was pleasant, professional and helpful
    January 08, 2021
    Dede B.
  • Easy, efficient and enjoyable!
    January 07, 2021
    Claire Z.
  • Love shopping at Lamps Plus.
    January 07, 2021
    Dana B.
  • Ms. Wang had the best customer service that I have experienced in years!!
    January 07, 2021
    JoAnne D.
  • Even though mix up with one order, response was excellent. Another order had a damaged shade and response was excellent. Will continue to use Lamp Plus in the future if I need anymore lamps.
    January 07, 2021
    Rebecca A.
  • Viviana was really customer focused and looked my to insure that I was ordering the correct lamp since I was ordering a replacement for and pair because it got broken. My concern is the lamp still hasn’t shipped. This why I didn’t rate as a 5.
    January 07, 2021
    Rebecca B.
  • Every time we spoke to someone, they were courteous and helpful.
    January 07, 2021
    Roger H.
  • The sales guy told me my order is in stock and that it will be delivered on Tuesday 01/06/2021. I am still waiting to even hear from Lamp Plus. I am disappointed.
    January 06, 2021
    Carolyn I.
  • Lots of choices and special promotions.
    January 05, 2021
    Bozena N.
  • Could not order online and get the discount coupon sent to me by Lamps Plus as it was expired the day it was sent to me. Had to call customer service to order.
    January 05, 2021
    Jeannie A.
  • Excellent quality!
    January 05, 2021
    John B.

1,861-1,890 of 9,105 Reviews

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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