Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.6 / 51,002 Reviews -
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Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
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I am looking forward to visiting a Lamps Plus store in person. If the in-person shopping experience is anything like the online order assistance I received, I have not doubt that about becoming a loyal Lamps Plus customer.June 16, 2024Duane R.
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Courtney was very helpful and courteous.June 15, 2024Allen G.
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Was a pleasure doing business with Lamps. Will definitely keep you in mind for the future as we will be doing more remodeling and need of more lighting.June 14, 2024Karen P.
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The shades are beautiful. They arrived in perfect condition and on time.June 13, 2024Sherryl M.
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Robert was amazing. Exceeded my expectations, spent a lot of time with me walking me through various options for us to consider, and educated me along the way. I can't say enough nice things about him and his service. Thanks Robert!!June 12, 2024Kevin G.
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Length of time for "expediated' shipping.June 11, 2024Jan N.
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My specialist, Sarah, went out of her way to provide assistance, including technical information obtained several times from the manufacturer.June 11, 2024Walton R.
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Colleen provided excellent customer service. She was extremely patient and helpful. She stayed with me through the entire selection process. I really appreciated the attention that she gave. Thank you.June 09, 2024Sharon H.
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Great experience - definitely listened to my needs & worked extra hard to help me accomplish my objective.June 09, 2024Jana R.
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Shannon has been wonderful to work with. Extremely knowledgeable and willing to help us find just the right lighting for our new build. We have worked with her for months and I would/have highly recommended her to others.June 09, 2024Scott B.
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Representative admitted to me that she was tired, is the reason she was short with me.June 08, 2024Shaulic B.
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I am looking for another living room hanging light and will order it from you!June 07, 2024Julie M.
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I have totally enjoyed this company and have been very satisfied with all my purchases. I choose to talk to your agent instead of using the internet and I feel a more personal connection. I get all my information like shipping, arrival times.June 07, 2024Alicia O.
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Exchange my first ceiling fan due to defect for a similar one w/ shorter blades and sent a refurbished item. the blade attachment on the motor was obviously defective. I had a gut feeling it wasn’t new when I opened the box and saw exposed wires.June 07, 2024Jamie P.
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Martyr was the best at her job then I have ever talked too over the phone in buying something. So professional and I will definitely be back in touch with her shortly because I need more lamps.June 06, 2024Frank D.
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Julie called me back the next day after speaking with the company about availability of products as she said she would. She answered our questions and was very helpful setting up our order.June 05, 2024Brad G.
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Good so far.June 04, 2024Reynolda P.
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Very helpful, very courteous, and she provided excellent customer service!June 03, 2024Alessandra G.
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Donna was very knowledgeable about items. Her patience with my questions was much appreciated. She helped solve a custom adjustment for my need.June 02, 2024Teresa G.
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Donna was very helpful and knowledgeable. She even reached out to manufacturer to find detailed information about the product that was unclear. She made the whole purchase process easy. Big thank you.June 02, 2024Artur K.
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Very helpful explaining how they will cancel my order that was taking too long to ship. He lied me find another similar lighting fixture. Now just looking for my refund on initial order.June 01, 2024Michele L.
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She did a great job, friendly and looked up everything timely.May 31, 2024Tom S.
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Emily is fantastic she was professional and really listened and dealt with the situation appropriately, which is more than I can say for some of your customer service people. Emily is 5 star customer service and a real pleasure to dealt with.May 29, 2024Robert M.
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Enjoyed working with Sal. He is an excellent face for your company.May 28, 2024Doug F.
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Stephanie was just amazing. I feel like she went above and beyond in helping me. Very personable and friendly too.May 27, 2024Carrie P.
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If I cannot order from Bryce going forward, I will go to another lighting source. He stands out above ALL!May 24, 2024Susan T.
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Justin was fantastic! Helped me get all the information I needed, and helped me order the perfect lamps.May 24, 2024Rita K.
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Donna was extremely knowledgeable and helpful with my purchase. She went out of her way to accommodate me.May 24, 2024Kathleen M.
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She was very friendly informative and helped me through the process of my order with any questions that I had she made sure everything was in order and I was happy with my purchase before we hung up thanks for making me feel good about my new light.May 22, 2024Donna G.
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Without the help of your specialist, I would never have found the fixture I was looking for.May 21, 2024Bradford L.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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