Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.6 / 51,002 Reviews -
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Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
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Shannon is amazing and has such a great eye for space.May 18, 2024Laura P.
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The lighting specialist was able to provide more information than was available on the tracking link, and that was great since we were trying to coordinate with our electrician.May 18, 2024Ed L.
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Beautiful modern design that I could not find elsewhere.May 18, 2024Mindy L.
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Wonderful website easy to navigate!May 18, 2024Denise C.
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Donna was very helpful and genuinely interested in making me a happy customer! She provided a discount on one of the chandeliers I purchased then informed me of the 60 price guarantee that Lamps Plus provides.May 18, 2024Kim A.
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Really appreciate Emily’s prompt response and assistance helping with both replacing a broken globe and helping me order additional lighting.May 16, 2024John M.
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Nuria is gem of a salesperson! She is professional, knowledgeable, personable, and willingly available when needed! I feel so very fortunate to have had her work with me!May 14, 2024Ann B.
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Lamp Plus have the best lamps on the internet. Thanks.May 14, 2024Eli S.
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The specialist was very patient and helpful during the processing of my order.May 13, 2024Dan L.
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After multiple calls and complaints, I was passed to a Supervisor in Customer Service - he was fantastic in how he dealt with a very complicated situation and a disappointed customer. He said he would make sure the website was corrected ASAP.May 13, 2024Courtney I.
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Shannon helped cancel part of an order that would be received too late and then confirmed the substitute was appropriate and then placed the order. She was very helpful and pleasant. Thank you.May 12, 2024Robert A.
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Marty R was a pleasure to work with she was very professional and knowledgeable about all of your products.May 12, 2024Rich D.
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I have already mentioned Lamps Plus to several friends.May 12, 2024Patricia M.
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Donna was very friendly and helpful with the purchase process. I had questions about the return policy and she addressed them for me and gave me a good understanding of what I could expect if I had any issues with the lamps that I purchased.May 12, 2024Craig H.
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I've purchased four lamps and two have been missing parts and one was advertised as being 3 way when it was not. Customer service sent the missing parts when requested however the 3 way could not be fixed because it simply is not as advertised.May 07, 2024Robin Z.
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I have found Lamps Plus associates to be very helpful and knowledgeable about their products.May 07, 2024Janet B.
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David was extremely helpful and I enjoyed my whole shopping experience with him. I recommend Lamp plus to my friends and family. I do plan to purchase lightening in future because I feel safe and secure with my purchase. Great customer service!May 04, 2024Susan L.
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Shannon was so helpful, courteous, and guided me through the ordering process like a true professional!May 02, 2024Bonnie M.
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I made my order online and your service representative by my cell phone help me with my order and answered my questions. She was very helpful.May 02, 2024Karen C.
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Emily was wonderful in helping me find the right size replacement shade for my lamp.May 01, 2024Nell E.
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Donna was extremely helpful and friendly. I started the ordering process online however I was having a little difficulty selecting the correct bulbs for the fixture. Donna made sure everything was ordered correctly. The fixtures arrived the next day.April 29, 2024Kathleen R.
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Shannon A. Was extremely helpful in helping me make a decision. She is very knowledgeable about the product.April 29, 2024Eileen B.
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Robert A was knowledgeable and friendly, and he went out of his way to get me the answers I needed before making my decision. He even provided me with a link for everything we discussed to make the ordering process run smoothly.April 28, 2024Susan D.
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So disappointed with the quality of this last fixture. Price for quality was terrible. I’ve had great experiences with Lamps Plus in the past though.April 27, 2024Matthew W.
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Articulate, interested and pleasant speaking voice.April 27, 2024Patrick S.
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Your rep was very kind and helped us with all our needs.April 26, 2024Peggy D.
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I originally ordered it was shipped out next day. Unfortunately the package was stolen so I reordered 4-23 over the phone but had it sent to store for pick up to prevent theft again. I received an email same day but says it won't ship till 5/3.April 26, 2024Philip M.
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Amanda was very helpful and listen to my problems.April 26, 2024Joyce L.
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I received the chair today and loved so much I ordered a second one.April 26, 2024Kim C.
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Jennifer was pleasant, knowledgeable and very patient as I asked many lighting questions.April 24, 2024Patricia L.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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