Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.6 / 51,002 Reviews -
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Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
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I had a good experience over the phone but I don't have the product yet and there is no email sent with tracking information.April 24, 2024Jose E.
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I have, over the past years, always had friendly professional service with the Lamps Plus team. Sal was right up there in the "best" category. I hope you know that this kind of customer service is, sadly, rare today. So I appreciate Sal that much.April 24, 2024Janet N.
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Christine was pleasant to speak with. She has a bubbly personality. She was extremely knowledgeable, and helpful with my order.April 21, 2024Ilise G.
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I received my lamps in a very short time. The lamps were packaged very well. The lamps were very good quality.April 20, 2024Debra S.
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Sal was very kind and helpful!April 19, 2024Dawn V.
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I did not talk to a Lighting Specialists for my purchase, but the shorter lamps I got are installed and look good.April 19, 2024Michael T.
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So easy, has plenty of options and Nuria was wonderful. Also, the items always arrive in perfect condition and exactly and/or better than expected.April 15, 2024Wendy A.
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I keep having difficulty logging on to my account on my computer. I ended up calling and ordering directly with Sal.April 15, 2024Carol A.
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You are so lucky to have Marty on your team. She was helpful, friendly, and a delight to work with in every way.April 15, 2024Barbara L.
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Sara was very professional, knowledgeable, friendly, cooperative, timely.April 15, 2024Doug B.
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What a rare experience these days to have helpful and knowledgeable assistance available.April 15, 2024Deanna L.
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The two persons I spoke in each transaction were very nice and knowledgeable. But the problem between the two departments is not yet solved.April 14, 2024Patricia G.
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Sara was knowledgeable, helpful and patient. She was very good at explaining things regarding ordering and returns.April 14, 2024Linda D.
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Very helpful with helping me delay shipping my order so it arrives when I need it.April 12, 2024Cynthia B.
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When the order was placed it was assumed that I wanted the dimmer switch but I did not ask for that and we corrected that in the order.April 08, 2024Elaine P.
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Julie was great! Friendly, professional, personable! Helped me with ease, asked about my project, offered her assistance on future purchases and projects! Enjoyed my interaction with her!!!!April 03, 2024Michelle G.
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the order was handled well, but I was a bit disappointed that I had to pay shipping for an item that I purchased as an open box. I should’ve just purchased a new one as it cost only slightly more.March 31, 2024Edgar H.
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Christopher was excellent. He stayed with me through selecting that actual lamp shades and then created the extenders for each lamp so the shades sat correctly. I recommend him highly.March 30, 2024Annette D.
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David was so helpful with helping me apply a 15% discount code to complete my order.March 30, 2024Margaret F.
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Donna H. was very knowledgeable and so helpful with the product I needed.March 29, 2024Emilia W.
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I loved it! I will be back, and I will tell my friends and family about the outstanding service I received from Martha at Lamps Plus.March 29, 2024Victoria P.
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Truly appreciated her help!March 29, 2024Suzanne R.
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Fast shipping and delivery was in the 4 hour time range stated.March 27, 2024Bill J.
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Always a pleasure top shop at lamps plus. I am very happy with the selection of high end and middle cost lamps and decorations.March 26, 2024Ana M.
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Nuria is extremely helpful and very pleasant to work with! I’ve worked with her before so wanted to have another positive experience with more lighting fixtures and she helped me order them. She is a delightful person and makes you very comfortable!March 25, 2024Barbara S.
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Start to finish: phenomenal experience with an exceptional customer service agent. Thank You!March 25, 2024John A.
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Very knowledgeable and solved my problem quickly!March 25, 2024Amber L.
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Bruce was excellent to work with! He was kind, professional, and knowledgeable!March 23, 2024Joanne C.
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Julie really helped me make lighting decisions for my dark kitchen. Her suggestions made it so easy for me to choose what I wanted.March 23, 2024Lucinda B.
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She was pleasant, professional, quick to help meet our needs, and had our order placed quickly and proficiently. She was friendly and easy to talk to. Part of our order is already here! Much quicker than we expected, which is always a good thing.March 20, 2024Cathy T.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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