Kichler Riviera 18" Wide Brushed Nickel Multi Light Pendant

I purchased 2 single pendants for my kitchen island and the matching triple pendantI for over my kitchen table. I was expecting this fixture to look as beautiful as it does on the website. The glass looks cheap like pressed glass and the wires that the fixtures are hanging from are clear and you can see a green wire running through it. We attempted to install one light and it hung very crooked because the wire was made of plastic and was crimped from how it was packaged by the manufacturer. No amount of pulling or tugging could straighten the wires out. l in addition there is no way to secure the globe to the wire. Any slight movement and the globe will come crashing down. Horribly designed. Extremely disappointing. Lamps Plus was wonderful to deal with and issued a return label. I am relieved to be rid of it.