Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.6 / 51,002 Reviews -
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Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
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I love all the products that I have gotten from Lamps Plus and will be ordering more.September 04, 2023Beverly C.
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Marty was extremely professional and helpful. She took care of all my needs. It is so rare to receive such amazing customer service these days-thank you!September 04, 2023Theresa U.
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She was extremely knowledgeable and helpful with great suggestions and follow up.August 28, 2023David R.
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Have always been very pleased with our lighting and fan purchases.August 28, 2023Terry S.
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I have been shopping at lamps plus for years. You all have exactly what I am thinking of at a great price. I do not ever think of going in a store any more you are perfect and your products are beautiful.August 27, 2023Linda S.
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First time purchaser. Will definitely order again!August 25, 2023Lynn K.
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Both times I have made purchases I have been extremely happy with the customer service.August 24, 2023Melodee T.
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The tables were a different color than the photographs showed. Instead of grey, they are more green. Also, table tops chipped.August 21, 2023Karen C.
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Offered suggestions but what was sent for base does not match the post light I ordered.August 20, 2023Claudia F.
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I was happy to hear about your return policy. It made me very comfortable to know if it doesn’t work in my bedroom that I can return and try something else.August 19, 2023Beverly P.
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Elizabeth helped me so much. She was very patient with me because I am old and not that much knowledge in computer. I really appreciate her.August 18, 2023Benaz K.
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The quality of products Lamps Plus offers is a step above and the customer service and access to product information is outstanding.August 15, 2023Dan O.
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Recent new build, majority of fixtures purchased from Lamps Plus, love the selections, but more important is the excellent customer service.August 14, 2023Randy S.
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Help staff patient and helpful. An asset to team.August 12, 2023Sandra W.
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I ordered my ceiling fans from lamps plus over five years ago but my specialist was able to find my order from years ago to identify what blades I needed and then have them shipped to me.August 12, 2023Daniel D.
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Shannon went over and above to help me find the perfect lighting for my home. I will recommend her to everyone I know!August 09, 2023Deb K.
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Very satisfied with what has ben received to date.August 08, 2023Ronald E.
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My lamps were shipped, packed well, and received on time.August 04, 2023Sg P.
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Loved the lamp. Perfect for where I need it and looks exactly as described.August 03, 2023Audrey K.
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Each time I had an issue and spoke to a lighting specialist I was treated with respect by a knowledgeable professional representative of Lamps Plus.August 01, 2023Linda M.
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I’ve used chat feature before with other companies but the timely and knowledgeable response was always unmatched.July 30, 2023Patrick C.
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As much as I spent Lamps plus could have tried to find a way to discount.July 29, 2023Craig G.
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Received my parts in a very timely manner.July 29, 2023Sharon M.
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Robert was our lighting specialist and he was super nice and helpful. He was able to answer all of my questions and led us to making the right choice for our space. He was really excellent and made the experience easy!July 27, 2023Ashleigh C.
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Lamps Plus price matching keeps me coming back. Purchasing lighting for a new build so saving is very important. Haven’t had to return anything yet, but other places also advertise free return shipping…that would be a welcome addition!July 21, 2023Barbara C.
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We are very happy with the responses to our needs and satisfied with the overall outcome of our purchase.July 21, 2023Merna S.
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a defective unit could not be repaired and the broken part could not be replaced. I had to buy a new unit with a 10% discount. Good end but not quite as I had hoped.July 20, 2023Stephen A.
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The packaging was very impressively compact and protected the lamp very well.July 18, 2023Juan M.
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Excellent customer service - obvious they love their products and appreciate their customers!July 17, 2023Pat F.
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This is my second purchase and I am pleased with customer service and the helpfulness of your staff.July 14, 2023Eileen S.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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