Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.6 / 51,002 Reviews -
Check out these Reviews4.6 / 510,753 Reviews -
Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
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Received lamps in a very timely fashion and they were definitely packaged to ship safely. I received them today and very happy with my purchase.July 13, 2023Margaret M.
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Very friendly and knowledgeable. Great to work with!July 10, 2023Debbie W.
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One of the lamps had a defective shade (looks like it was attempted to be repaired previously with different color solder, but it did not hold).July 08, 2023Alan C.
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I was very happy to see that it literally shipped within one day of the order.July 06, 2023Michael K.
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Excellent customer service. Getting to speak with a live person to help me place my order has made me a customer for life.July 02, 2023Dennis M.
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Everyone I talked with were very nice and helpful.July 01, 2023Carol L.
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The shopping experience is fun, fast, and easy. Will use them again.June 30, 2023Julie S.
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Marty was more than great to deal with. It was my first time ever dealing with Lamps Plus, and I will definitely pass along my more-than-positive experience to others interested in purchasing merchandise carried by Lamps Plus. Thank you!June 29, 2023Leslie M.
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Enjoyed working with specialist. Very knowledgeable.June 28, 2023Alyce W.
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I had placed an online order and realized I ordered the wrong size. I called right away and your specialist was so helpful in cancelling the order and helped me with placing the correct order. So nice and so informative. Thank you!June 26, 2023Brian S.
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Excellent products, quick shipping, and fantastic customer service!June 24, 2023Julie W.
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The website is very user friendly. Beautiful products!June 23, 2023Colette E.
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I will only buy from Lamps Plus for all my lighting needs.June 23, 2023Cristina S.
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This was our second time using Lamps Plus and we are very pleased with the whole process. We have told family and friends about our experience and the ease of getting our products.June 22, 2023Wendy M.
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Since there was not a Lamps Plus showroom in Florida, I was pleased to find the customer service on a telephone call to be so helpful.June 20, 2023Candace P.
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Nice employee took my order but unfortunately later she called back and said item unavailable.June 19, 2023Ann M.
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Appreciated the prompt response to questions and the efficient resolution of our problem.June 19, 2023Larry P.
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Was very willing to help me find replacement lights when first ones I ordered were out of proportion to gate they lit.June 17, 2023Sk H.
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Pleasant, knowledgeable and extremely helpful!June 15, 2023Marcia S.
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Great and pleasant experience unusual for customer service this day and age. Will definitely buy more from Lamps Plus.June 13, 2023Greg C.
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Excellent customer service, timely delivery and no damage.June 09, 2023Michael W.
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It went well for the most part, however a piece was missing from one of the chandeliers and I'm having a difficult time getting this resolved.June 06, 2023Waylan G.
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Service was pretty close to immediate and offered damaged part with no hassle and only the part I need, no extra work on my end.June 05, 2023Greg B.
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Cant wait to shop again with Lamps Plus!June 02, 2023Ricky Q.
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Shade is being replaced. Great customer service/support.May 29, 2023Aaron P.
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I have ordered items over the last 3 years and have always been happy with your service and salespeople.May 26, 2023Bonnie B.
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My Experience exceeded my expectations and was one of better on-line shopping experiences ever.May 25, 2023Joseph M.
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Fast delivery lamps are beautiful!May 24, 2023Mike H.
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I had a problem ordering thru the website . Eric helped me place the order quickly and gave me his extension in case of a future problem. Now that is great customer service.May 22, 2023David D.
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Had an issue with the finial on the lamp I ordered not fitting properly into the light socket. Only option provided to me is buying another lamp and returning the defective lamp in the new box. I don't want two lamps with potentially the same problem.May 22, 2023Deborah P.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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