Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.7 / 5988 Reviews
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Very nice and went above and beyond but hope what he told me will actually work out. Broken globe but may not be available. Would like to know for sure.May 19, 2023Karen S.
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Specialist makes me want to always purchase from Lamps Plus. My son Redid all lighting at my moms home and it is spectacular! Now I am doing my home lighting a little at a time. Love Lamps Plus and all the newest modern lighting you offer.May 17, 2023Laurie N.
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Christine answered all my questions and patiently assisted me in placing the order.May 15, 2023Sandra A.
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Veronica on the phone was extremely helpful and apologetic. Had put an order in got correct lampshades.May 14, 2023Alison D.
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It’s a pleasure to speak with people who are so knowledgeable, friendly and excel it great customer service. Martha fit the bill on all this. Thank you Lamps Plus for reminding what a pleasure it can be to deal with a reputable and fine company.May 14, 2023Dee G.
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It was a great experience, before I purchased I requested information on the item and received it.May 12, 2023Louise P.
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I have never been sold with a follow call on the phone. Robert did a great job and was able to quickly understand that I didn't place my order because I needed to know about availability. He quickly resolved that issue and we placed an order.May 10, 2023Peter N.
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Our salesperson and Lamps Plus had a new/correct shade shipped directly to us and it arrived timely. Good customer service which is well appreciated.May 10, 2023Tim R.
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I've had nothing but positive contact with Lamps Plus, even though I received the wrong order. Stephanie rectified the situation and I couldn't be happier. Can't wait to get my lamps!May 08, 2023Christen R.
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When I opened the box upon delivery…one of the glass pieces was broken…I called immediately and the woman I spoke to was very pleasant and helpful in getting a replacement part sent out. I have received an email that itis on the way.May 07, 2023Antoinette K.
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Employee Martha exhibit great customer service.May 07, 2023Gregory J.
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The customer service was 5 star, However, waiting for a call back when we had a problem with the description of our fan/light was not good.May 06, 2023Mary J.
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THIS is what customer assistance should be!May 05, 2023Joan W.
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Very helpful and professional. It was a pleasure working with Shannon.May 03, 2023Eva V.
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Marty was beyond phenomenal. This was a Top Rated experience for me and I owe it completely to Marty. I will definitely shop with Lamps Plus again due to Marty. Thanks Marty!May 01, 2023Susanne B.
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Thank you, this experience restored my faith in great customer support and standing by your customers and products!April 29, 2023Peg S.
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We needed to replace the glass globes on a floor lamp, and get new lightbulbs. Your specialist was friendly and promptly filled our needs.April 29, 2023Ellen K.
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The lamp is very nice. The help we received ordering was exceptional. There was a broken shade and working with customer service to get it replaced was extremely helpful and professional. Overall exceptional experience and product.April 28, 2023Jerry B.
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Great service and an outstanding personal experience.April 17, 2023Rolf H.
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Our first purchase with you. Your rep Donna was outstanding in helping us find what we wanted. Great customer service.April 12, 2023Robin S.
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The wrong color fan was in the box when I received it . And the new one they sent me doesn’t look like the color the picture does. It also has a noise when it is on .April 12, 2023Sandra P.
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Wow! A great experience. Beyond expectation. Nuria was very professional, pleasant, patient and went out of her way to answer all questions. Nuria made the shopping for our lighting needs go very well. We purchased a floor lamp w Nuria bought 2 more.April 10, 2023Jerry T.
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Lamps Plus has a beautiful assortment of lamps, both modern and vintage.April 09, 2023Jennifer R.
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Very knowledgeable sales staff and support staff! Very helpful and results oriented!April 07, 2023James M.
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You have excellent customer service and delivery time. My mirror arrived intact and it was a large, so I am very pleased.April 06, 2023D’Ann B.
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Easy to deal with over the phone. Real people answer the phone, it’s great.April 06, 2023John W.
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Lamps plus has a variety of collection and very affordable price.April 04, 2023Mashid B.
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I have always been satisfied with my purchases from Lamps Plus.April 04, 2023Casey H.
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Needed a second chandelier the same as one I ordered several months ago. She assisted me with expedited delivery and also asked me if I needed bulbs for the chandeliers which I hadn’t thought of.April 02, 2023Elaine R.
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Very informative and efficient in responding to questions; pleasant to talk to.March 31, 2023Frank G.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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