Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.7 / 5988 Reviews
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The purchase of this sofa has been a total disappointment and a terrible experience. It appears to be a very nice, comfortable sofa. However, it is not at all comfortable. It is NOT even usable. How can I invite someone to sit on hard wood?February 28, 2023Carol L.
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Terrific company and very professional employees who always provide excellent service.February 27, 2023Mary S.
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When you buy two lamps you expect to receive the shades with the lamps, two Stiffel lamps and no shades!February 23, 2023Mary G.
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I've been extremely happy with your company. Thank you.February 21, 2023Deborah A.
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I will continue to be a customer of Lamps Plus.February 21, 2023Wendy C.
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Viviana was extremely helpful and followed up with an email which was very satisfying.February 20, 2023Debra B.
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The specialist I spoke with was very knowledgeable and very professional and a pleasure to work with.February 19, 2023Andrew C.
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Excellent customer service. We couldn’t be happier. Thanks again.February 19, 2023Rick W.
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She was fantastic! She was incredibly helpful and knowledgeable - it was a lovely change of pace from most customer service people. My husband and I were so impressed and have already recommended Lamps Plus to our contractor and friends.February 18, 2023Laura S.
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I like the Lamps Plus website. The product images are large and clear. I also appreciate the selection.February 17, 2023Barbara H.
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I sincerely appreciate your printed instruction for purchasing the proper ceiling fan. Also bring able to pick up the phone & speak with a knowledgeable customer representative is truly beneficial!February 17, 2023Brenda R.
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I have shopped a few times at Lamps Plus. I love that you have different lighting, that is why I always shop with you. I can't find what I want in a store locally.February 17, 2023Elissa L.
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I would like it if someone could send me the missing screws.February 17, 2023Thomas M.
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Excellent; easy great customer service.February 17, 2023Vito F.
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Excellent outcome when my first order was damaged. Replacement came very quickly. Great job!February 16, 2023Deborah R.
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I called to tell you they doubled my order. I got the second order anyway.February 16, 2023Howard B.
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Selection very wide and they zero in and send emails of things I like.February 15, 2023Lesley S.
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Lamps Plus has been very easy to work with. Products are quality, on hand, shipped out right away and are not damaged on arrival.February 14, 2023Scott K.
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He was great. Efficient, answered all questions, friendly, and placed my order quickly. In future, I wouldn't hesitate to order again.February 13, 2023Alice H.
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Ordered 2 lamps last month. Very well packed for the journey across the US.February 13, 2023Kathleen M.
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Loved the scones, but the seed glasses did not match. Contacted customer service. An order was put in to replace the one glass. Haven't received it yet, but hope it matches and I don't have to return the sconces.February 11, 2023Laura L.
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Katalin was fantastic in helping we with my issue with the glass being broken and getting replacement sent to me very quickly.February 10, 2023Gary J.
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I would most certainly shop here again! I LOVE the lamps I bought.February 10, 2023Gina H.
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I have placed many orders with Lamps Plus over the years. I was pleasantly surprised to get a call from the lighting specialist and was grateful for the help.February 10, 2023Pennie W.
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My sales person was great. He offered suggestions and asked about the style of my home, size of my room, and ceiling height. It fits in well.February 08, 2023Lee T.
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Lamps Plus stood behind their products!February 05, 2023Charles S.
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We are very pleased with our experience and will definitely use Lamps Plus in the future.February 05, 2023Peggy H.
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The shade arrived damaged. The department that handled my case was also very good. She handled it efficiently and professionally and is having the shade shipped without question.February 03, 2023Tim H.
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Excellent variety and selections of lights!February 02, 2023Ana S.
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Erik reached out to me when I was going around in circles trying to decide what to go. He answered all my questions and helped me find bulbs and figure out shipping. I couldn't be more grateful for his help.February 02, 2023Cynthia C.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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