Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Shannon was extremely helpful and knew the product, It was a joy working with her. she made shopping a pleasure. Thanks Shannon.
    April 19, 2020
    Marvin W.
  • Donna was helpful & worked very fast. I received the lamp exactly when she said I would.
    April 19, 2020
    Karen L.
  • I ordered the lamp and the shade was supposed to come with it. It did not. I had to call and the representative said I had paid for the entire package - shade should have been included.
    April 19, 2020
    Janet B.
  • This is my second purchase and I am very happy with your customer service.
    April 19, 2020
    Sima G.
  • It was good customer service
    April 19, 2020
    Mohan G.
  • She was great ! An asset to the business!!
    April 19, 2020
    Meryl
  • Cust service could be better. Acted like the discount was coming out of his pocket. Ohh well. Wife got lamps she wanted. Will look else where for rest of stuff
    April 19, 2020
    Billy K.
  • A pleasure. Everything showed up on time and packaged very well. I will be definitely purchase more lighting through them.
    April 19, 2020
    Tina H.
  • Wide variety of selections.
    April 19, 2020
    John H.
  • Donnas was very helpful and knew all about the products. I mentined that I was not sure they were going to work with our decor her reply was any problems we are here to assist and no problem returning the producs for credit.
    April 19, 2020
    Richard P.
  • Salesperson was so helpful and hardworking. Very professional!
    April 18, 2020
    Joan K.
  • Everything was fine.
    April 18, 2020
    Arlene C.
  • Just waiting for the new one to arrive,then return the one that quit working
    April 18, 2020
    Judi R.
  • I like their lights. There is a big selection.
    April 17, 2020
    Donna M.
  • The mirror was ordered on 4/3/20 and the delivery date was 4/8/20. The mirror didn't arrive until 4/14/20 and it was broken in 100s of pieces. I returned the mirror that afternoon and was told a replacement was being shipped.No news yet.
    April 17, 2020
    Charles G.
  • She was great, knowledgeable, and a breath of fresh air
    April 17, 2020
    Ignacio V.
  • Prefect
    April 17, 2020
    Dennis N.
  • Very pleasant and helpful experience for me. Love my lamp!
    April 17, 2020
    Patricia T.
  • Really like the Lamp ... really disappointed that it didn’t work ... really disappointed that Lamps Plus declined to replace the defective lamp with one that works.
    April 17, 2020
    Greg H.
  • Shipping was very quick - the lamps were packed well and assembled easily and quickly!
    April 17, 2020
    Victoria
  • One lamp had a scratch on the base
    April 17, 2020
    Susie C.
  • Just waiting for it to arrive at my house. Hope it will be soon.
    April 17, 2020
    Mary
  • Great values and quality products
    April 17, 2020
    Ralph R.
  • Angela was very helpful. I will return to Lamps Plus for future lighting needs.
    April 17, 2020
    Old Bear
  • Sonia was very pleasant and easy to work with while we search the inventory on-line.
    April 17, 2020
    Bud
  • Melody was not just a sales person, she actually cared about the overall design and quality of the product she was sending out. It arrived in record time, too!
    April 17, 2020
    Dorie K.
  • A very pleasant experience. My lamp is due to be delivered this afternoon and I look forward to reviewing it online.
    April 17, 2020
    Phyllis T.
  • It was great! We are going to call again this morning to order another fan!
    April 17, 2020
    Fred M.
  • Great customer service, excellent website and shipping expedition.
    April 17, 2020
    Donna K.
  • Presently waiting for my replacement shade. It’s been 6 days
    April 17, 2020
    Na

7,501-7,530 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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