Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Very accommodating. Responsive to my issues and actively resolved my problem.
    April 13, 2020
    Mike M.
  • 5
    April 13, 2020
    Lynda M.
  • Your service is great - when problems happen it gets resolved. thank you
    April 13, 2020
    Sherry S.
  • Replacement item sent immediately and arrived quickly.
    April 13, 2020
    John M.
  • Very satisfied.
    April 13, 2020
    Latoya L.
  • Gave Ebony a very “crude” description of what. I needed. She quickly figured it out and helped me place order. Pleasant experience, would recommend to a friend in a heartbeat.
    April 13, 2020
    James C.
  • Will definitely choose Lamps Plus to purchase a lamp for my bedroom
    April 12, 2020
    Elaine F.
  • Got me what I needed
    April 12, 2020
    Joseph G.
  • I have shopped with you before and if l ever need any other special lighting I will come in and see what you have. Thank you??
    April 12, 2020
    Deborah R.
  • Eric was most excellent with assisting me with my particular request. We had to work together as a team to gather the right information for my replacement glass, but he then was able to help me out fully!
    April 12, 2020
    Alan B.
  • This is not what I thought it would be. How can I return it: UPS or bring into store in Chatsworth, CA?
    April 12, 2020
    Mark B.
  • Will refer w caution based on my experience.
    April 12, 2020
    Charles O.
  • Great customer service.
    April 12, 2020
    Gina S.
  • Greatly appreciate having the various ways to filter searches. Very helpful.
    April 12, 2020
    Leslie S.
  • Heidi was fantastic! She was very pleasant and helped me with my order! Great service!
    April 12, 2020
    Ashley and Jon
  • Sure hope I can get the order. I guess it was not in stock. Will you Keep in touch?
    April 12, 2020
    Corrine
  • Great Customer Service!!
    April 12, 2020
    Brian T.
  • I am very please, happy and satisfied with the lamp. Also, two shades were broken, and they were replaced, right a way. So, I am very please with Lamps Plus, and now I know where to buy a lamp.
    April 12, 2020
    Mary R.
  • Customer service chat line helped with my order
    April 12, 2020
    Dee
  • Excellence!!!
    April 12, 2020
    Barbara B.
  • Good job
    April 12, 2020
    Curtis D.
  • Was very pleased that Lamps Plus had the part which I needed. It was a glass globe, the one I needed to replace mine which I had broken.
    April 12, 2020
    Terry W.
  • Professional,knowlegable ,efficient.
    April 12, 2020
    Don
  • One of our lamp shades had a rip and Lamps Plus replacednitnwith out any issues and very quickly!
    April 12, 2020
    Judy D.
  • Looking forward to receiving my new Shabby Chic ceiling fan!
    April 12, 2020
    Jamie A.
  • Very easy to speak with and knowledgeable!
    April 12, 2020
    Laura D.
  • Your customer care team is fantastic. So responsive, helpful and polite. They took care of my problem immediately and professionally. Very happy.
    April 11, 2020
    Edie D.
  • I really appreciated the patience I received
    April 11, 2020
    Dixie B.
  • Love the artsy and unique designs Lamps Plus has in lighting. I get so tired of seeing the same stuff that is in Home Depot or Lowes. Thanks for your uniqueness.
    April 11, 2020
    Shari C.
  • Julie G. was so pleasant to talk to in this stressful time
    April 11, 2020
    Steve G.

7,561-7,590 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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