Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • I had ordered a set of lamps and one arrived broken. The lighting specialist that I worked with was extremely helpful and friendly. She quickly took care of the problem and got a replacement ordered.
    April 07, 2020
    Cheryl W.
  • Ani was awesome. She answered all of my questions. I had to place a special order for 2 lamp shades. Since she was so knowledgeable, she quickly placed my order and they arrived today 4-6-2020 in perfect condition and exactly what I needed.
    April 06, 2020
    Diane M.
  • Very personable and sincere.
    April 06, 2020
    Erika J.
  • I am just sorry that my message to cancel the original order was not read sooner so as to stop a shipment and ultimately what will be a return as I ordered another chandelier.
    April 06, 2020
    Robert J.
  • One lamp came damaged.
    April 06, 2020
    Kay B.
  • I love your store. Have purchased abundant lamps and ceiling fans in the last 20 years
    April 06, 2020
    Leon F.
  • very satisfied
    April 06, 2020
    Ed J.
  • I wish there would be no shipping cost. This adds an extra cost when u are trying to save money
    April 06, 2020
    Dolores G.
  • Thanks, It was a great experience....
    April 06, 2020
    Richard M.
  • Great experience!
    April 06, 2020
    Mark
  • Satisfied.
    April 06, 2020
    William W.
  • Excellent. When I need lamps or accessories I will shop you first.
    April 06, 2020
    Dee W.
  • I was ordering a bird bath and in the description it didn't say how much it weighed or the depth of the bowl.the customer service person could not give me the depth of the bowl either
    April 06, 2020
    Christine G.
  • Better than expected
    April 06, 2020
    Hazel
  • good business
    April 06, 2020
    Lori L.
  • been shopping here for years and always a great experience!
    April 06, 2020
    Vesna
  • Stephanie made sure I was satisfied by the end of my call . She took the time needed to find the missing parts and make sure I was accommodated
    April 06, 2020
    Donna C.
  • Very Easy
    April 06, 2020
    Rudolph A.
  • SO HAPPY THAT YOU WERE ON LINE
    April 06, 2020
    Sharon S.
  • Nikky was great. She was very helpful and saved me a lot of time. Thank you and I look forward to me stuff coming
    April 06, 2020
    Emily B.
  • I found exactly what I was looking for!
    April 06, 2020
    Wendy
  • Great service
    April 05, 2020
    Hossein V.
  • Love Lamps Plus. Always find top quality light fixtures at great prices.
    April 05, 2020
    Annette G.
  • Great place to shop
    April 05, 2020
    Eugenia
  • Donna was fantastic! Personable, professional and informative! My first experience with Lamps Plus and will use them again for more lighting. Donna is a real asset to your company.
    April 05, 2020
    Jody R.
  • She was so nice. I loved that she wasn’t pushy and our two fans are due tomorrow!
    April 05, 2020
    Susan A.
  • Very helpful and quick.
    April 05, 2020
    Steven B.
  • Most of my order arrived in 2 days.
    April 05, 2020
    Wendy F.
  • I Love my lights and plan to shop more!
    April 05, 2020
    Tina C.
  • Julie went above and beyond with regards to her expertise and willingness to assist with my order. It was an efficient and stress less experience.
    April 05, 2020
    Linda C.

7,651-7,680 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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