Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Felt like I was talking to a friend
    April 02, 2020
    Tomas A.
  • Just nice, cant wait to get my fountain.
    April 02, 2020
    Sharon M.
  • Wide assortment of items and unique designs.
    April 02, 2020
    A
  • Donna was extremely helpful and knowledgeable about the products i purchased. Easy transaction and I would absolutely recommend working with her. I would also shop again at Lamps Plus with her assistance.
    April 02, 2020
    Felicia F.
  • I love all my lamps & fans that I purchased & very pleased
    April 02, 2020
    Diane V.
  • They are very knowledgeable with outstanding customer service.
    April 02, 2020
    ElyRose Z.
  • We are all adapting to a different way of life. You trained your employees well. That can’t be said of other companies at this time sadly, as I go through an untimely kitchen remodel.
    April 02, 2020
    Sher N.
  • David, was not only kind and courteous but know the merchandise which can sometimes be frustrating when ordering on line. This was an easy purchase
    April 02, 2020
    Susan M.
  • On your website I was looking at touch lamps. As I scrolled across your products it changed from touch lamps to regular lamps with switches very subletly. I ended up ordering the wrong ones. Suggest you keep types of products in clearly seperated grp
    April 02, 2020
    Robert T.
  • All the people I was in contact with appeared to be advocating for my situation, to be resolved to my satisfaction, especially when roadblocks appeared.
    April 02, 2020
    Jeff K.
  • It was a pleasure working with her.
    April 02, 2020
    Daniel H.
  • Shannon made the shopping experience enjoyable
    April 02, 2020
    Bob T.
  • Great selection
    April 02, 2020
    Sharon W.
  • Excellent product !! Well packed and protected. Shipped quick.
    April 02, 2020
    Tamica L.
  • She was very helpful and made sure we chose lights that were the same color as the pole we purchased.
    April 02, 2020
    Chris
  • Shannon called me to check on how I was doing with the first fan I ordered. When I explained that we wanted to return it for another one, she very kindly & professionally helped me to do so.
    April 02, 2020
    Diana
  • Very easy experience
    April 02, 2020
    Mary M.
  • They are looking into a problem with a item I never received awaiting for problem to be solved..
    April 02, 2020
    Linda R.
  • I had a coupon for free light bulbs and i dont have a lamps plus next to me to redeem and i think with my purchased i should receive them so im holding off from ordering with you guys again. Very disappointing.
    April 01, 2020
    Nicole M.
  • Very easy on getting what I needed in short period of time.
    April 01, 2020
    John W.
  • The special 150 watt bulb for the torch floor lamp did not worked I was disappointed.
    April 01, 2020
    Elizabeth B.
  • Shannon was great to work with and helped us out.
    April 01, 2020
    Norman D.
  • yes
    April 01, 2020
    Daniel
  • Katalin goes above and beyond to help her customers
    April 01, 2020
    Mark W.
  • After receiving our order and unpackaging it...one of the glass flutes was broken.
    March 31, 2020
    Jace R.
  • Very personable. Easy to talk with. Knowlegable
    March 31, 2020
    Dave
  • Nice
    March 31, 2020
    Dennis
  • I worked with a gentleman named Sam and he was terrific I asked about one item and it didn’t come in the finish I wanted so he jumped right into helping something else. His suggestions were great. I ended up buying one of them. He saved me a lot
    March 31, 2020
    Kathy K.
  • HAD A PROBLEM WITH A DELIVERY- CUSTOMER SERVICE HANDLED MY CALL FLAWLESSLY. nEW PART ARRIVED IN 1 DAY !
    March 31, 2020
    Susan S.
  • Julie knows her product and was instrumental in selecting my dining table ceiling fixture. The fixture is smart, sleek, and seems to be good quality. Thanks Julie!
    March 31, 2020
    Phyllis W.

7,711-7,740 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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