Black Friday! Get $50 off!

Use BFSHINE in Cart

Shop Now

Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review
  • Good variety of styles and variety of colors.
    November 18, 2022
    Ferris C.
  • No problems, it was great!
    November 16, 2022
    Stanley S.
  • This lighting fixture was for my son and daughter in law (gift). Products are excellent and I will use the site again when lighting is needed!
    November 15, 2022
    Joanne W.
  • My customer service specialist was very knowledgeable and help guide me with my selections. He's excellent!
    November 14, 2022
    Renau D.
  • It was special to have a brief conversation with the human being rather than simply pressing a button to make the purchase.
    November 13, 2022
    Valerie L.
  • Not only was your customer service experience top of the line, the product is exceptional. Even my contractor was extremely impressed with the quality and beauty.
    November 12, 2022
    Jennifer O.
  • I received the wrong fixture initially. The mistake was corrected very quickly. Excellent customer service.
    November 11, 2022
    Bridget H.
  • It was not the shopping experience I was unhappy with, it was the product.
    November 10, 2022
    Patrick B.
  • Great sales person. Friendly, knowledgeable and so positive.
    November 09, 2022
    Bev S.
  • I have more items I need to purchase for our new home and I will definitely be looking at what Lamps Plus has because of Robert.
    November 09, 2022
    Jone L.
  • Very personable and knowledgeable about the products I was interested in.
    November 08, 2022
    Karen S.
  • I love Lamps Plus. They take all the stress out of choosing a new lamp.
    November 07, 2022
    Deborah O.
  • Have 5 of your lamps in my home and love all of them!
    November 07, 2022
    Sheila P.
  • Donna, a great representative, was most courteous and helpful!
    November 06, 2022
    Albert D.
  • I was completely satisfied!
    November 06, 2022
    Suzanne B.
  • Great experience!
    November 05, 2022
    Pam B.
  • Could not believe how shade was packed. JUST WONDERFUL.
    November 05, 2022
    Sabina M.
  • People are very helpful.
    November 03, 2022
    Dudley R.
  • Products are good quality and usually reasonable.
    November 03, 2022
    Ginny O.
  • Donna was fabulous. very helpful and she has excellent customer service.
    November 03, 2022
    Susan N.
  • There is great selection, and product details are informative. The shopping and purchasing is easy.
    November 02, 2022
    Susan M.
  • what company when calling customer service, tells you the site is down, but asks for my phone number to call be back when working. In my experience no one!
    November 01, 2022
    Dan N.
  • Damaged lamp shade. How come it’s taking so long to replace it? Site shows replacement received. But after that movement seems stalled.
    October 31, 2022
    Meera D.
  • Your customer service rep was absolutely amazing. A customer advocate who went above and beyond. KUDOS!
    October 31, 2022
    Paul B.
  • Marina was very knowledgeable, very helpful, and very professional. Was very glad she took the call.
    October 30, 2022
    Kevin K.
  • It has been a pleasure to do business with you. We shop with you the next time we need lighting.
    October 29, 2022
    Marge P.
  • I received my lampshade sooner than expected and I love it!
    October 27, 2022
    Maureen B.
  • Your website is quite good, but many others are good also. Sarah provided exceptional customer service, something we do not often see now.
    October 26, 2022
    Marc F.
  • It was a pleasure working with Lamps Plus. I'm extremely happy with how everything was handled.
    October 24, 2022
    Patricia S.
  • Good service, friendly.
    October 24, 2022
    Susan G.

751-780 of 9,105 Reviews

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.