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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • I have used Lamps Plus on my own home and now on my third rehab house and have been extremely pleased with the products and service provided on each order. I have recommended LP to a lot of my friends and family.
    March 13, 2020
    Susan C.
  • I almost ordered wrong lights had a lot of styles on paper caught myself almost in error and then ordered the correct lights and Marina was very patient as I ordered the correct lights. Thank you
    March 13, 2020
    Shirley S.
  • Marisol was so professional, helpful and super sweet
    March 13, 2020
    Sandy J.
  • I cannot imagine any transaction being better. Linda was super.
    March 13, 2020
    John J.
  • Customer service must go a better job of listening when a customer has issues. I specifically stated I did not receive a sconce AND Edison bulb (several times during my phone call & in my email). Despite my effort to clearly communicate it was wrong
    March 13, 2020
    Christine N.
  • You may do a little quality control. The screw that you put the finial on was crooked so we had to get another clip for the lamp shade that we could put the finial on correctly. LOVED the lamp so much I over looked that.
    March 13, 2020
    Susan B.
  • Assistance polite & helpful
    March 13, 2020
    Margaret K.
  • My lamp is exactly as shown and it transformed my room. Love it.
    March 13, 2020
    Patti S.
  • Ruth was just amazing with the purchase of my dinning room chairs!
    March 12, 2020
    M. Koser
  • excellent choices of lampost lighting.
    March 12, 2020
    Craig J.
  • service, attention, good customer service
    March 12, 2020
    Jesus V.
  • Friendly and knowledgeable on items
    March 12, 2020
    Kathy F.
  • Your staff was totally knowledgeable and very great to work with
    March 12, 2020
    Doug S.
  • I called to change an order & she asked a few questions & I found out I ordered the completely wrong size downtid & entered the wrong address Without our her asking questions I’d be in a big mess
    March 11, 2020
    Gail W.
  • Had a problem with fed x could not find my address I had to chase him down he was leaving
    March 11, 2020
    Janet M.
  • It was quick , easy and great
    March 10, 2020
    Shari A.
  • I am very disappointed that I couldn't install my lights last weekend because the factory left the top covers out of my lights. I will see how this is fixed before I decide to use or refer your company to someone. We'll see if they get here on time
    March 10, 2020
    Dennis B.
  • She was very good. She actually contacted me because I had not finished completing my order and she helped me through it.??????Jenny Fays
    March 10, 2020
    Jenny F.
  • Most excellent!
    March 10, 2020
    Aaronda H.
  • very good
    March 10, 2020
    William C.
  • We've never shopped at Lamps Plus before but the customer service we received, both in the store and on the phone with Customer Service, was fantastic. Your company is great and we will let our friends know!
    March 09, 2020
    Robert M.
  • Wonderful experience and Justine was fantastic to work with!
    March 09, 2020
    Leigh
  • She gave me confidence that these lamps would please me or I could return them
    March 09, 2020
    Fran
  • Jennifer, Thanks for the excellent service. I received the replacement glass panels just today. Perfect fit.
    March 09, 2020
    Jerry
  • very polite
    March 09, 2020
    Jim T.
  • Spoke with Julie and she was great. Personable and friendly as well as professional.She was a real pleasure to deal with. Can you give her a raise ?
    March 08, 2020
    John B.
  • So nice to be able to speak to a person instead of a computer!
    March 08, 2020
    Ruth C.
  • Good return policy
    March 08, 2020
    William L.
  • Thanks you for quickly replacing the light fixture
    March 08, 2020
    Henry
  • She was able to assure me that the information provided in the write-up corresponded with the information provided by the manufacturer by provided a link to the specifications. She expedited the delivery so I received it in a timely manner.
    March 08, 2020
    Paige C.

7,891-7,920 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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