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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • I would do it again!
    March 05, 2020
    Nancy
  • Donna was great!
    March 05, 2020
    Paul H.
  • The lady was great, give her a raise
    March 05, 2020
    James C.
  • I was very impressed with the level of care and immediate response to help. We received our order quickly and love the product. I will definitely shop there in the future
    March 05, 2020
    Heather R.
  • I was extremely impresses with my interaction with Lamps Plus. After breaking a glass shade during install, I texted the customer service number and within 10 minutes, I had a replacement ordered. It was such an easy process!
    March 05, 2020
    Brette B.
  • The shopping was fine, the shipping was fast, but the lamp I ordered doesn’t work.
    March 04, 2020
    Kelly S.
  • Good experience
    March 04, 2020
    Linda T.
  • Love the unusual choices I had. Cant wait to get my Flamingo light.
    March 04, 2020
    Lyn T.
  • We ordered a new lamp with a mica shade. The lamp shade was defective. It came with the one of the top support brackets not soldered to the shade frame so it hangs to one side from the weight.
    March 04, 2020
    Bert V.
  • Second item purchased. First item packaged securely. Second item shade arrived damaged. Box was flimsy and bent.
    March 04, 2020
    Lucia W.
  • Always fun and fresh
    March 03, 2020
    Angela P.
  • It was a pleasure working with Nuria, she was extremely helpful and followed up on her promises looking forward to receiving my chandelier and possibly further items.
    March 03, 2020
    Willie R.
  • Looking forward to getting lamps .
    March 03, 2020
    Sandra T.
  • Polite, professional and a pleasurable conversation.
    March 03, 2020
    Terry W.
  • The lamp shades were dented and then I noticed one of the spokes was broken.
    March 03, 2020
    Cathy S.
  • Free returns would make purchasing decisions much easier.
    March 03, 2020
    Jana
  • I was so impressed I knew someone looking to buy ceiling fans and when I told him about you he bought 10!!
    March 02, 2020
    Glenda F.
  • It was great the young lady on the phone was really helpful
    March 02, 2020
    Marcus
  • Always helpful and courteous staff
    March 02, 2020
    Susan P.
  • I was also impressed with you shipping response time.
    March 02, 2020
    Kenneth G.
  • 100 Percent satisfied!!
    March 02, 2020
    Penny R.
  • Mariam is first class in everything she does!
    March 02, 2020
    Don C.
  • Everything I ordered arrived in a very timely manner and was in perfect condition (except for the chandelier). One of of ten is not too bad considering it came from China.
    March 02, 2020
    Phyllis J.
  • Parts of the order were missing. Took 2 calls to get 2 missing items. Still waiting for one to arrive
    March 02, 2020
    Brigitte S.
  • When I asked about the shade of beige, she didn't really know if it was a light beige or darker beige. Colors vary so much and I really want a lighter beige. So I'll see when it comes. She just didn't seem real helpful to answer my questions.
    March 02, 2020
    Joan H.
  • It was a pleasure working with her.
    March 01, 2020
    Polly E.
  • Basically I ordered on line so I can't really say the above is accurate but I am happy with the shipping time and I am happy with the lamp I ordered. Thanks!
    March 01, 2020
    Lee
  • Everything was good
    March 01, 2020
    Allison
  • Very helpful
    March 01, 2020
    Marilyn V.
  • Enjoyed follow-up email....nice person.
    March 01, 2020
    Mona Voss

7,951-7,980 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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