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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • She was great. Very helpful and knowledgeable
    March 01, 2020
    Ronna H.
  • We had a problem with one of our lights and your customer care team took care of it right away. We will definitely buy from Lamps Plus again.
    March 01, 2020
    Julia M.
  • She was so helpful with every question we asked We never felt rushed at all. Will always call & order from Pat!!!!!!
    February 29, 2020
    Tina C.
  • If I place calls in the future I will ask to speak to her.
    February 29, 2020
    Terri D.
  • After taking care of the returns, I ordered two mirrors. As soon as I hung up I remembered I had not used a $10 coupon. I called back immediately, and Ebby made sure I got my coupon credit. She was outstanding!
    February 28, 2020
    Jeanette
  • Two of the lamp covers were cracked. You replaced them, well done.
    February 28, 2020
    Jose M.
  • Excellent customer service.
    February 28, 2020
    Nancy F.
  • I was very satisfied...no complaints
    February 28, 2020
    Angeline M.
  • Some confusion over the light bulbs included with the lamp.
    February 28, 2020
    Michele O.
  • very knowledgeable very helpful
    February 28, 2020
    Elyse T.
  • Many thanks to Justin Z.,the manager who was most helpful in finally placing my order. Super fast shipping. Love my chair!
    February 28, 2020
    Pamela F.
  • nothing but great experience with lamps plus.. my sales associate Dave was absolutely great.. Knowledgeable, courteous, and helpful..
    February 28, 2020
    Richard C.
  • She was very educated,kind and efficient. Her service was excellent. Thanks
    February 28, 2020
    Maxima
  • Great quality and awesome sales rep.
    February 27, 2020
    Ami M.
  • I shop frequenty at Lamps Plus and have always had a positive experience.
    February 27, 2020
    Diane M.
  • My lighting specialist as Kristy K. She was absolutely wonderful On a scale of 1-10 I would give her a 20. Great experience. Cant wait to be able to buy another set of lamps!
    February 27, 2020
    Maggie D.
  • She was both helpful and thorough
    February 27, 2020
    Sue C.
  • Every company should have people who treat their customers with the great respect and friendliness I received they would have very successful businesses if they did
    February 27, 2020
    Marilyn B.
  • Asset to lamp plus
    February 27, 2020
    Joanne G.
  • Competitive prices, terrific modern contemporary fixtures.
    February 27, 2020
    Joanne G.
  • The specialist was very friendly. She took the time to search for a particular style light I am looking for.
    February 27, 2020
    Patty N.
  • Product had a defective part but it was replaced easily and quickly buy customer service.
    February 27, 2020
    M. Yu
  • Very happy that I was able to find the exact lamp that I wanted to purchase and that the representative made it quite simple. And they're arriving in just a few days. Excellent experience!
    February 27, 2020
    Rhonda b.
  • Good quality but pricey
    February 26, 2020
    Dortha B.
  • You have largest and best inventory and you have great one day and holiday sales. I will be back. Great customer service dept too!
    February 26, 2020
    Laura S.
  • Good staff
    February 26, 2020
    Harry M.
  • Could you please add a send as gift option to your website? I see a number of items I would gift to others, but there is no way to do it from your site.
    February 26, 2020
    Kathleen G.
  • Love the Possini designs!! I have 6 of them.
    February 26, 2020
    Marie B.
  • The website did a good job of describing the lamps which were well packaged and fully met my needs and expectations.
    February 25, 2020
    Ben M.
  • I love the lamp I ordered, and now that the defective globe is being replace, thank you, Kristy K., I'll love it even more!
    February 25, 2020
    Andrea C.

7,981-8,010 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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