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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • She was lovely. took a personal interest in helping us get the lampshades we needed
    February 25, 2020
    Mark H.
  • She was friendly and professional with a delightful sense of humor
    February 25, 2020
    Kay
  • Superb customer service!! Extremely knowledgeable representatives!!!
    February 25, 2020
    Brian R.
  • keep up the good work. Good telephone customer care is important
    February 25, 2020
    Philip C.
  • He took time to consult a square footage chart, plus his manager to insure we were purchasingour ceiling fans. I appreciated the care he took in offering his office.
    February 24, 2020
    Laura
  • Again, the young lady that helped me was extremely pleasant, very helpful and a pleasure to talk with.
    February 24, 2020
    Sharon W.
  • Always a pleasant experience.
    February 24, 2020
    Dyann C.
  • I hope to be able to shop for additional items and would love some coupons and sales of course!
    February 24, 2020
    Helen S.
  • Would contact David again when I need a light fixture
    February 24, 2020
    Marilyn
  • even though I received a damaged lamp the service I received once I reported the damage was good.
    February 24, 2020
    Hal D.
  • I ordered a set of lamps. They arrived quickly. One of them had a small Problem and company said they will send a replacement immediately. I highly recommend Lamps Plus! Great quality and great customer service!
    February 24, 2020
    Sue
  • Happy with her help not real satisfied with the store in riverside.
    February 24, 2020
    Larry W.
  • Easy transaction!
    February 24, 2020
    Dave
  • Quality is good. Free delivery and prices are competitive
    February 24, 2020
    Julio C.
  • She was AWESOME!! And exceeded my expectations in every way
    February 24, 2020
    Mike F.
  • He was very helpful.
    February 23, 2020
    Keely R.
  • Nutria G. Excellent customer service. Extremely kind and helpful.
    February 23, 2020
    Arlene G.
  • Nuria is great.
    February 22, 2020
    Van A.
  • Eric has good phone presence - clear communication loop, nice voice,
    February 22, 2020
    Diane S.
  • I HAVE MANY MORE FIXTURES TO PURCHASE. I'll definitely be back to buy more.
    February 22, 2020
    Kay W.
  • the person from the beginning to the order was excellent. The last person that I interact it was terrible.
    February 22, 2020
    Guillermo Z.
  • I was looking for new arms for a chair we bought from LP. All is going well!
    February 22, 2020
    Tom T.
  • Nuria was just great,very efficient and mainly tried hard to speed up the delivery. Thank you.
    February 22, 2020
    Jana H.
  • Mariel C was very knowledgeable and professional.
    February 22, 2020
    Janice A.
  • Shannon has spectacular product knowledge, and was extremely professional and helpful.
    February 22, 2020
    Mike W.
  • This is my second purchase from Lamp Plus which was recommended to me by friend. I am happy with the selection and range of items you make available.
    February 22, 2020
    Rowan M.
  • Parts missing from both lamps. the on/off switch missing on one, finial from the other. the switch is being mailed, after speaking with csr,I just went out and bought two finials that match.
    February 22, 2020
    Carol M.
  • Overall very pleased with the customer service, quality of the lights and the lighting choices available
    February 22, 2020
    Mary
  • Great customer service
    February 21, 2020
    Roland C.
  • Just place another order to how this one will go
    February 21, 2020
    Myron B.

8,011-8,040 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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